Maisy:Maisy:gzt:Maisy:Yes, they have sent images and yes, there are now lines on the screen which are clearly visible. I am certain that the lines were not there at the time of purchase - they are too obvious to be missed. I am not happy about the idea of taking it back; this computer is now damaged and I am not willing to lose money over damages that I did not cause.
Yes, that is a fair position. That is a good decision. I suggest posting the screen photos as long as they do not contain information which identifies anyone.
There are one or two trained Apple techs who visit this forum from time to time.
OK, here we go, side by side:
Interesting that they are LIGHT lines, therefore presumably most evident when viewed against a dark desktop image. The buyer claims that I used a dark wallpaper to mask the issue...
some of these kinds of issues can disappear after monitor has warmed up too. so if you turn it on, then go away and come back to use it later, then it may be fine. (and old computers can take a while to boot, encouraging to switch on in advance)