I reckon I would have at least a 20 minute wait to get served - at least! The queue was really really long.
I put the item back on the shelf and left, picking up a similar item elsewhere - and cheaper! My time is more valuable than that.
Come on Briscoes... Why spend all that money and effort on (really irritating) advertising to get people into your stores, only to have them to leave empty handed - loosing sale(s) all because of terrible to non existent service?
I really wanted to give you my money! All you had to do was take it!!