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Topic # 110230 5-Oct-2012 14:32 Send private message

I'm currently with Telecom who charge $87.55 PM for 50GB and a phone with caller ID, and wonder whether to swap to Orcon who charge $89 for 60GB and a Voip phone.
Is the international speed and general service likely to be the same with both as all the international traffic goes through the same Southern Cross Fibre?
Having spent a long time on the phone this morning to Orcon I'm disappointed that their sign up staff struggle to understand English, is this the same when you need to call support? I dislike overseas call centres with technicians who are truly foxed when your question doesn't appear on their script.

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  Reply # 696810 5-Oct-2012 14:41 Send private message

I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...



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  Reply # 696811 5-Oct-2012 14:46 Send private message

my concern is whether the Genius box will play nicely with my SPA3102 > Truecall > DECT phone, the latency from that lot means the SPA3102 struggles to cap the echo with POTS calls. It should work but the folks overseas struggle with the concept that I'm not signing up for a 12 month contract if I can't test it first.

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  Reply # 696816 5-Oct-2012 15:02 Send private message

Although I may appear biased due to my employer. I would never compare Telecom to any VoIP offering in the way of service availability and reliability. And worth reading the Orcon forum to see the quality of the internet and support received..

Just say'n




I work for Telecom Spark, but as always my views are my own.

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  Reply # 696818 5-Oct-2012 15:04 Send private message

sheppy: my concern is whether the Genius box will play nicely with my SPA3102


Unlikely.

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  Reply # 696828 5-Oct-2012 15:32 Send private message

gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?

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  Reply # 696845 5-Oct-2012 16:18 Send private message

NonprayingMantis:
gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?


Nope



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  Reply # 696852 5-Oct-2012 17:01 Send private message

Decided to stick with what I know, just changed to the Telecom plan, it still saves me compared to the total broadband I was on. With no fixed term I can change if something better comes along.
Thanks for your help!

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  Reply # 696874 5-Oct-2012 17:46 Send private message

gehenna:
NonprayingMantis:
gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?


Nope


how much do you use?

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Telecom NZ

  Reply # 696926 5-Oct-2012 19:50 Send private message

gehenna:
NonprayingMantis:
gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?


Nope


You do know Telecom do 500gb for $119 these days....




I work for Telecom Spark, but as always my views are my own.

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  Reply # 697750 8-Oct-2012 09:45 Send private message

NonprayingMantis:
gehenna:
NonprayingMantis:
gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?


Nope


how much do you use?


It vary's depending on the amount of US iTunes/Netflix we use.  Which mainly depends on when my partner is on holiday or not (she's a teacher).  

I don't use much but it's still cheaper for 1000GB than I was paying for 230GB.  

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  Reply # 697764 8-Oct-2012 10:26 Send private message

gehenna:
NonprayingMantis:
gehenna:
NonprayingMantis:
gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?


Nope


how much do you use?


It vary's depending on the amount of US iTunes/Netflix we use.  Which mainly depends on when my partner is on holiday or not (she's a teacher).  

I don't use much but it's still cheaper for 1000GB than I was paying for 230GB.  


see post above.  if you are using 500GB or less (and it sounds like you are) then $200 per month is a lot more than you need to be paying

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Reply # 699737 11-Oct-2012 15:23 Send private message

I assume you are aware of the new Orcon Genius unlimited plan for $99 with VOIP phone line and unlimited NZ calls?  I have just swapped from XNET Fusion as I was paying $200 a month for about 100 GB a month. 

xpd

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  Reply # 699739 11-Oct-2012 15:29 Send private message

NonprayingMantis:
gehenna:
NonprayingMantis:
gehenna: I did everything online when I signed up to Orcon. I do all the support online too (or on Twitter)

The performance is great. $200 a month for 1000GB and home phone? Can't go wrong...


do you really use 1TB per month?


Nope


how much do you use?


Im on 1TB plan atm with Orcon, max I have used is 400GB.....  but think the max at my line speed I could do is approx 600GB. (approx 15mpbs down)

Id be impressed to see someone on a similar connection hit 1TB in 28-31 days :)





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  Reply # 699743 11-Oct-2012 15:32 Send private message

xpd: Im on 1TB plan atm with Orcon, max I have used is 400GB.....  but think the max at my line speed I could do is approx 600GB. (approx 15mpbs down)

Id be impressed to see someone on a similar connection hit 1TB in 28-31 days :)


Sounds like you're throwing down the mantle to me....




I work for Telecom Spark, but as always my views are my own.

xpd

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  Reply # 699747 11-Oct-2012 15:38 Send private message

LOL... well, I know Id never hit it... if someone else wants to do so, feel free :-p




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