Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



51 posts

Master Geek
+1 received by user: 2


Topic # 111869 17-Nov-2012 18:16 Send private message

Hi all,

Anyone know how, in this day and age, there can be the high possibility of not being able to get Broadband connected to a House we are going to rent in Churton Park, Wellington?

Have phoned Vodafone, who guaranteed that we could, then 3hrs later said that there'd be no chance
We nee broadband for a Home Office situation, so will potentially be renting a great house with no internet

Anyone know of any other providers other than the main ones that can provide services?


Cheers!

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
6127 posts

Uber Geek
+1 received by user: 213


  Reply # 718843 17-Nov-2012 18:19 Send private message

What's their reasoning. I would suggest contacting telecom, as their support these days is really good and their pricing too is now one of the lowest.



51 posts

Master Geek
+1 received by user: 2


  Reply # 718853 17-Nov-2012 18:33 Send private message

Telecom have got a tech going on Wednesday to check.
If they say there'e no ports free, then we're stuffed, already signed a lease agreement on the property and NEED Internet



175 posts

Master Geek
+1 received by user: 23


  Reply # 718855 17-Nov-2012 18:49 Send private message

Should of checked before u signed the agreement tbh

4794 posts

Uber Geek
+1 received by user: 549


  Reply # 718857 17-Nov-2012 18:55 Send private message

Can you get telstraclear cable? Worth a look.



51 posts

Master Geek
+1 received by user: 2


  Reply # 718860 17-Nov-2012 19:01 Send private message

Yeah, I know I should have checked, just never thought that in 2012 there'd be possibly no connection.
Telstra Cable - will be checking in store tomorrow

15568 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 718868 17-Nov-2012 19:18 Send private message

mattwnz:
petercad: Hi all,

Anyone know how, in this day and age, there can be the high possibility of not being able to get Broadband connected to a House we are going to rent in Churton Park, Wellington?

Have phoned Vodafone, who guaranteed that we could, then 3hrs later said that there'd be no chance
We nee broadband for a Home Office situation, so will potentially be renting a great house with no internet

Anyone know of any other providers other than the main ones that can provide services?


Cheers!


What's their reasoning. I would suggest contacting telecom, as their support these days is really good and their pricing too is now one of the lowest.


If Vodafone can't provide a ADSL port then no provider can! This must of been covered so many times on Geekzone, No ISP can que jump this is all regulated if the Chorus tech finds a port free then it has to be allocated to the next person on the list no matter what ISP they are with,

If you get the port and others are on the waiting list then questions will be asked and someone will be answering to the MED or Comcom




2869 posts

Uber Geek
+1 received by user: 131

Trusted
Subscriber

  Reply # 718872 17-Nov-2012 19:39 Send private message

You sure it isn't BoF fibre? If so then only Xnet can provide a service.







51 posts

Master Geek
+1 received by user: 2


  Reply # 718873 17-Nov-2012 19:41 Send private message

Thanks JohnR
The worst thing about this is that a Tech Support rep from Vodafone did a pre-qual test and *guaranteed* broadband and phone at the address.
I even asked him multiple times that he was absolutely sure that we could
I then got transferred to the Call Centre to sign-up on a plan and was told that there was no way that we could get it

So, understandably, I was feeling more than a little miffed at this, but basically no one cared about it after that, and they just kept saying we'd have to join a waiting list and there's no guarantees or time that we could have it

We're in 2012, this is a crazy position to be in, not that hard to provide broadband for everyone in urban areas is it?



51 posts

Master Geek
+1 received by user: 2


  Reply # 718874 17-Nov-2012 19:42 Send private message

No, not a fibre connection, just plain old ADSL2+

15568 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 718877 17-Nov-2012 19:49 Send private message

Go speak to the people that live there now and if they have BB active ask if you can move it into your name before they close it down




2869 posts

Uber Geek
+1 received by user: 131

Trusted
Subscriber

  Reply # 718878 17-Nov-2012 19:49 Send private message

Some parts of Churton park DO NOT HAVE DSL or ANY copper services - you have to use fibre. THis is only the newer subdivision part though.





18587 posts

Uber Geek
+1 received by user: 740

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 718879 17-Nov-2012 19:49 Send private message

A Chorus prequal doesn't guarantee a port free, it merely indicates whether an address can receive a connection.

I'd be fairly confident the issue won't be a lack of ports, and will be something that will easily be resolved. It's not uncommon to see this as a generic Chorus response to a order request when there are other issues with the connection or address.





51 posts

Master Geek
+1 received by user: 2


  Reply # 718882 17-Nov-2012 19:54 Send private message

Owners of the property left over 4 weeks ago, and line at address is dead, so can't use their connection.
It's an original part of Churton Park, house is 20 years old I'd say, and can see demarc with line coming in
There is the little green fibre box at the footpath though.

Hope you're right sbiddle, I really do!

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted
Subscriber

  Reply # 718888 17-Nov-2012 20:12 Send private message

petercad: There is the little green fibre box at the footpath though.


I think you've found a good reason to sign up to UFB ;)

(I'm jealous)




contentsofsignaturemaysettleduringshipping

BDFL
48013 posts

Uber Geek
+1 received by user: 3568

Administrator
Trusted
Geekzone
Subscriber

  Reply # 718893 17-Nov-2012 20:15 Send private message

If you can't get DSL in Churton Park then your best option is TelstraClear cable.






 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by mxpress on 25-Apr-2014 17:11 (116 replies)
Pages... 6 7 8


Stonedine
Created by Lizard1977, last reply by mattwnz on 24-Apr-2014 15:45 (67 replies)
Pages... 3 4 5


Windows 8 System Mechanics
Created by eme, last reply by eme on 24-Apr-2014 21:10 (20 replies)
Pages... 2


Using my Mac to ring family in the UK
Created by Geektastic, last reply by nakedmolerat on 24-Apr-2014 11:28 (19 replies)
Pages... 2


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mattwnz on 24-Apr-2014 15:11 (74 replies)
Pages... 3 4 5


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


Forms of government for New Zealand
Created by charsleysa, last reply by Sidestep on 25-Apr-2014 17:30 (182 replies)
Pages... 11 12 13


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Technofreak on 25-Apr-2014 12:43 (751 replies)
Pages... 49 50 51



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.