I have relocated recently from Glenfield to Chatswood (both of them are north shore suburbs). Ever since I moved, the download speed dropped from 10Mbps+ to less than 5Mbps.
I called Vodafone few times trying to resolve this issue. After few attempts and a chorus technician visit, I was told that the maximum speed I can get for my address is 5Mbps, since my house is connected directly to the exchange which is more than 2.0kms away.
I was also told that If I were connected through a cabinet, the speed could be improved significantly. Unfortunately, vodafone said they are unable to connect me through the cabinet.
This sounds a bit odd to me as I thought the switch between exchange and cabinet could be done easily by sending a technician to switch the connection. I then did some research and someone mentioned that I should request vodafone to switch me from their red zone network (LLU) to the telecom wholesale network (UBA)
Is this the right path I should be following? or how do I get vodafone to do this?
All the tips/comments will be much appreciated.