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195 posts

Master Geek
+1 received by user: 5


  Reply # 749216 22-Jan-2013 23:28 Send private message

JEDENZED: Cheers all ---- Bullet bitten - SNAP! VDSL it is... :)

Have tried to light a fire under their behinds regarding installation as I'm moving in on Saturday. Their CS guy, Gavin, was very helpful and said he'd do his best to organise everything that he could on SNAP!'s side but obviously couldn't guarantee the Chorus aspect of the schedule.

Anyone got any feedback on timings from ordering to activation? I know it will differ between customers but some actual experiences would be nice to hear.



Already had Internet with vodafone. Called Snap on Thursday it was going by Monday night.



68 posts

Master Geek
+1 received by user: 1


  Reply # 752868 29-Jan-2013 19:45 Send private message

Well, we moved into our new house over the weekend.

So to recap, opted for Snap naked VDSL and signed up last Tuesday 22nd. Had a text from Snap on Friday to advise that my connection booking date would be the Tue 29th and got another this morning confirming that the connection had been completed. Fritz!box arrived via courier this morning too.

Plugged in the Fritz!box, connected it to my DSL phone jack and powered it up... straight out of the box and within 2 minutes I went from no internet to the following speeds:



First thing I'd like to say is how thoroughly impressed I've been with Snap throughout the process. Their prices and packages are competitive, their product so far has delivered what it says it will, their hardware is simply brilliant their support staff have been helpful and knowledgeable. 

Secondly, thank you to everyone who has contributed to my decision - I'm well chuffed.

Finally, I have another question (probably not my last one either so watch this space...): Given the above speeds from an out-of-the-box state, could I likely expect to see much/any improvement in performance by getting someone (like coffeebaron) to visit and tweak my wiring?

1874 posts

Uber Geek
+1 received by user: 254


  Reply # 752875 29-Jan-2013 20:03 Send private message

Nice one! Head on over to this thread, read through all 58 pages (or first and last should be ok too, maybe skim the rest :p) and get posting - chuck some of the screenshots\stats from the fritzbox in there and someone can probably recommend next steps.



http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=105744&page_no=1


Also now that you're in the house maybe you can confirm state of house wiring (number of jackpoints in the house, how the ETP looks, alarm or anything like that?) and also how far from the cabinet\exchange it is.



68 posts

Master Geek
+1 received by user: 1


  Reply # 752881 29-Jan-2013 20:13 Send private message

sidefx: Nice one! Head on over to this thread, read through all 58 pages (or first and last should be ok too, maybe skim the rest :p) and get posting - chuck some of the screenshots\stats from the fritzbox in there and someone can probably recommend next steps.



http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=105744&page_no=1


Also now that you're in the house maybe you can confirm state of house wiring (number of jackpoints in the house, how the ETP looks, alarm or anything like that?) and also how far from the cabinet\exchange it is.


Holy schnikees... now that's some serious bedtime reading... might have to pour myself a stiff one to take it on...

btw, cheers sidefx for all your friendly input mate - now we can be SNAP! buddies for life... ;)

1089 posts

Uber Geek
+1 received by user: 49


  Reply # 752905 29-Jan-2013 20:41 Send private message

JEDENZED:
sidefx: Nice one! Head on over to this thread, read through all 58 pages (or first and last should be ok too, maybe skim the rest :p) and get posting - chuck some of the screenshots\stats from the fritzbox in there and someone can probably recommend next steps.



http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=105744&page_no=1


Also now that you're in the house maybe you can confirm state of house wiring (number of jackpoints in the house, how the ETP looks, alarm or anything like that?) and also how far from the cabinet\exchange it is.


Holy schnikees... now that's some serious bedtime reading... might have to pour myself a stiff one to take it on...

btw, cheers sidefx for all your friendly input mate - now we can be SNAP! buddies for life... ;)


The general gist I got from that thread is that you don't want to go power cycling your router willy nilly.  And that it's latency that is most variable.  Like currently you have a high ping, but it may came down over time.


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