Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



19 posts

Geek


Topic # 115080 13-Mar-2013 10:32 Send private message

A Not-for-profit that I do some work for has started having problems with their email being bounced by some ISP's,  iHug & Vodafone because of:

554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means. 

Now the email host, Crazy Domains, suggests changing email settings for SMTP to the ISP server, xtra. However xtra requires each email address to be verified which isn't going to be easy with 40+ email addresses. It seems I can't just authorise one 'master' address and use that to authorise each email account to access the SMTP server which was my first work around.

So what can I do?
1. Change email host
2. Change ISP
3. Go back to using snail mail!

Thanks for any suggestions,
James

Create new topic
252 posts

Ultimate Geek
+1 received by user: 8

Technical Solutions Aust
Subscriber

  Reply # 781022 13-Mar-2013 11:37 Send private message

I personally would change to GMail as a host (keeping the organisation's domains of course) - it's still going to be as much if not more work than validating with Xtra, however, even xtra's servers have entered a black list on a couple of occasions.

Don't think anyone is ballsy enough to blacklist gmail servers. Also the cost may be a factor of going to gmail.

10639 posts

Uber Geek
+1 received by user: 377

Trusted
Subscriber

  Reply # 781320 13-Mar-2013 21:41 Send private message

Contact the mail host to see if they are doing anything to improve their reputation.

Try setting up SPF records as that seemed to sort issues for a friend who was in the same boat.

Otherwise change mail host to someone without reputation problems.




Richard rich.ms

6469 posts

Uber Geek
+1 received by user: 384

Trusted
Subscriber

  Reply # 781382 14-Mar-2013 07:42 Send private message

You could use AuthSMTP as your MTA. They're relatively cheap, a specialist email delivery company. I've been using them for a few years, my email gets through more reliably than before.




Asus eee pad transformer
iPod 2G
Windows 7 PC
Lots and lots of Nikon camera gear

5914 posts

Uber Geek
+1 received by user: 85

Trusted
Subscriber

  Reply # 781383 14-Mar-2013 07:50 Send private message

Gmail is a good option for a NPA, officers change and you dont need to recover email from them, the features of gmail and the whole suite of apps it brings can be very appealing to small NPA.

Cyril

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

MH 17 "shot down" all dead
Created by joker97, last reply by turnin on 22-Jul-2014 16:56 (196 replies)
Pages... 12 13 14


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Cunliffe on Holiday
Created by networkn, last reply by oxnsox on 22-Jul-2014 18:43 (33 replies)
Pages... 2 3


Insulation - good deals?
Created by Fred99, last reply by Handle9 on 19-Jul-2014 18:08 (15 replies)

Wetback - Radiators - Gas Instant - Heating System DIY
Created by WanaGo, last reply by WanaGo on 22-Jul-2014 23:24 (36 replies)
Pages... 2 3


VDSL router/modem to replace Telecom model
Created by Davoid, last reply by Inphinity on 22-Jul-2014 12:18 (12 replies)

Telecom and temporarily moving
Created by Tel69, last reply by NonprayingMantis on 19-Jul-2014 21:34 (12 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.