Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
'That VDSL Cat'
5772 posts

Uber Geek
+1 received by user: 1051

Trusted
Spark
Subscriber

  Reply # 988363 16-Feb-2014 17:32 Send private message

michaelmurfy:
webwat:
michaelmurfy: What the hell? Hate to say it but this is not the worst I've seen from Visionstream.


Really? They must be getting techs from Fiji or something, seems to be the normal way in less developed countries but we have scotchloks and other joiners available so no excuse for taped up wires like that, its just uneducated or plain lazy. Honestly I wouldn't be suprised if the ISP had contracted their own cowboys for $20 per customer to save on Chorus fees.

EDIT: Noticed they also apparently broke a krone in the cabinet (generally due to incorrect tools) and not fixed some corroded wires... Presume they are new on the job but they need to get some training and learn to take pride in their work!


They once installed UFB for one of my customers, connected the neighbors instead of my customers meaning the customers neighbors got free 100mbit UFB for about a week until I shut it off. Tried charging again for a new install saying I wrote the address wrong on the form but the "proof" they sent back was in fact the correct address :/


thats classic! 







#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


4459 posts

Uber Geek
+1 received by user: 1276

Trusted

  Reply # 988365 16-Feb-2014 17:39 Send private message

michaelmurfy:
webwat:
michaelmurfy: What the hell? Hate to say it but this is not the worst I've seen from Visionstream.


Really? They must be getting techs from Fiji or something, seems to be the normal way in less developed countries but we have scotchloks and other joiners available so no excuse for taped up wires like that, its just uneducated or plain lazy. Honestly I wouldn't be suprised if the ISP had contracted their own cowboys for $20 per customer to save on Chorus fees.

EDIT: Noticed they also apparently broke a krone in the cabinet (generally due to incorrect tools) and not fixed some corroded wires... Presume they are new on the job but they need to get some training and learn to take pride in their work!


They once installed UFB for one of my customers, connected the neighbors instead of my customers meaning the customers neighbors got free 100mbit UFB for about a week until I shut it off. Tried charging again for a new install saying I wrote the address wrong on the form but the "proof" they sent back was in fact the correct address :/



Much Wow,

This is why we cant have nice things.





13444 posts

Uber Geek
+1 received by user: 3121

Trusted
Subscriber

  Reply # 988394 16-Feb-2014 18:00 One person supports this post Send private message

michaelmurfy:
webwat:
michaelmurfy: What the hell? Hate to say it but this is not the worst I've seen from Visionstream.


Really? They must be getting techs from Fiji or something, seems to be the normal way in less developed countries but we have scotchloks and other joiners available so no excuse for taped up wires like that, its just uneducated or plain lazy. Honestly I wouldn't be suprised if the ISP had contracted their own cowboys for $20 per customer to save on Chorus fees.

EDIT: Noticed they also apparently broke a krone in the cabinet (generally due to incorrect tools) and not fixed some corroded wires... Presume they are new on the job but they need to get some training and learn to take pride in their work!


They once installed UFB for one of my customers, connected the neighbors instead of my customers meaning the customers neighbors got free 100mbit UFB for about a week until I shut it off. Tried charging again for a new install saying I wrote the address wrong on the form but the "proof" they sent back was in fact the correct address :/


Hard to believe the neighbour didn't say anything during the entire install, and also how did they get the modem? I can understand Chorus getting the wrong address, but the RSP as well? Were they both with the same provider? 

3435 posts

Uber Geek
+1 received by user: 1537

Subscriber

  Reply # 988400 16-Feb-2014 18:20 One person supports this post Send private message

michaelmurfy: They once installed UFB for one of my customers, connected the neighbors instead of my customers meaning the customers neighbors got free 100mbit UFB for about a week until I shut it off....

Did the neighbors not notice that someone was drilling holes in their house and installing two boxes in their living room?





Sideface


1 | 2 | 3 | 4 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic








Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site: