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Topic # 140589 14-Feb-2014 00:46 Send private message

According to Telecom's website, I can get VDSL at my address.

My current BB supplier, Vodafone, can apparently only offer ADSL at the same address.

Is that normal? I imagine the same wiring is being used by both companies.








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  Reply # 987085 14-Feb-2014 01:32 One person supports this post Send private message

Both companies provide VDSL off the same network, One provider is wrong.




Perpetually undecided.

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  Reply # 987088 14-Feb-2014 02:43 2 people support this post Send private message

pretty sure i read somewhere, that if cable is available, vodafone wont do VDSL.

your speedtest indicates your in Wellington, so plausible.. have you tried actually calling vodafone and asking their billing team?

otherwise, TimA loves to be pestered with lookup questions (although i hear he may be away over the next few days.)

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  Reply # 987092 14-Feb-2014 05:31 Send private message

Geektastic: According to Telecom's website, I can get VDSL at my address.

My current BB supplier, Vodafone, can apparently only offer ADSL at the same address.

Is that normal? I imagine the same wiring is being used by both companies.



Cable from exchange to house yes but they can use differnt switching equipment in the exchange to provide xDSL services

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Vodafone NZ

  Reply # 987093 14-Feb-2014 06:03 Send private message

Call and request VDSL




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  Reply # 987124 14-Feb-2014 08:37 2 people support this post Send private message

hio77: pretty sure i read somewhere, that if cable is available, vodafone wont do VDSL.

This is correct.





Sideface



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  Reply # 987170 14-Feb-2014 10:32 Send private message

hio77: pretty sure i read somewhere, that if cable is available, vodafone wont do VDSL.

your speedtest indicates your in Wellington, so plausible.. have you tried actually calling vodafone and asking their billing team?

otherwise, TimA loves to be pestered with lookup questions (although i hear he may be away over the next few days.)


We are way out in the bundu I am afraid - Martinborough. About 85km from Wellington. There are no Speedtest servers here! Definitely no cable here.










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  Reply # 987171 14-Feb-2014 10:33 Send private message

johnr: Call and request VDSL


Can I infer from that that it is available?








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Vodafone NZ

Reply # 987173 14-Feb-2014 10:48 Send private message

Geektastic:
johnr: Call and request VDSL


Can I infer from that that it is available?


Very high chance yes :)






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  Reply # 987185 14-Feb-2014 11:23 Send private message

johnr:
Geektastic:
johnr: Call and request VDSL


Can I infer from that that it is available?


Very high chance yes :)


OK then - I will call them!








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Vodafone NZ

  Reply # 987202 14-Feb-2014 11:57 Send private message

Any issues flick me a DM with your Vodafone account number and we can take a look




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  Reply # 987206 14-Feb-2014 12:03 Send private message

Geektastic:
hio77: pretty sure i read somewhere, that if cable is available, vodafone wont do VDSL.

your speedtest indicates your in Wellington, so plausible.. have you tried actually calling vodafone and asking their billing team?

otherwise, TimA loves to be pestered with lookup questions (although i hear he may be away over the next few days.)


We are way out in the bundu I am afraid - Martinborough. About 85km from Wellington. There are no Speedtest servers here! Definitely no cable here.


ah well then, sounds like vodafones site is simply making a mistake, call up and get it sorted!

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Chorus NZ

  Reply # 987271 14-Feb-2014 14:12 One person supports this post Send private message

There is Chorus VDSL in the Martinborough exchange, so if you are in the township you have a good chance of getting it.

Note:  Some ISPs only offer VDSL where they have their own DSLAMs in a Chorus exchange, or don't offer Wholesale-based VDSL if they have their own infrastructure (Community Wi-Fi, Fixed Wireless, Cable, Fibre).  This is completely logical and to be expected.

Go to www.chorus.co.nz/maps and look up your address and then shop around.




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  Reply # 987289 14-Feb-2014 14:40 Send private message

According to VF broadband folks it is not available at our address....








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  Reply # 987291 14-Feb-2014 14:42 Send private message

Geektastic: According to VF broadband folks it is not available at our address....


suppose this prompts the question, why are you with vodafone?


ild turn to another isp, atlest simply to ask for a "prequal" to check for vdsl.


post your line stats if you want, can pick through them and give you a few estimates too.



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  Reply # 987292 14-Feb-2014 14:42 Send private message

Chorusnz: There is Chorus VDSL in the Martinborough exchange, so if you are in the township you have a good chance of getting it.

Note:  Some ISPs only offer VDSL where they have their own DSLAMs in a Chorus exchange, or don't offer Wholesale-based VDSL if they have their own infrastructure (Community Wi-Fi, Fixed Wireless, Cable, Fibre).  This is completely logical and to be expected.

Go to www.chorus.co.nz/maps and look up your address and then shop around.



You map is using incorrect data. It lists our address as being in Ponatahi, which is about 20km away!

I finally got NZ Post to correct their maps but yours must be using the older data. It just says 'outside area of planned coverage' though.








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