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Topic # 175278 23-Jun-2015 16:48 Send private message

Time to look at a new ISP for our business. We dont need a lot of data, currently only use about 100G per month, we do on occasion download large files from overseas suppliers so international speed/capacity would be a plus, and we need static IP.

Anyone recommend someone they use?



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  Reply # 1330058 23-Jun-2015 16:48 Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



dan

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  Reply # 1330072 23-Jun-2015 16:56 Send private message

Ive been using SNAP's business plans for 4 business UFB connections so far, with a 5th waiting for install

so far have no complaints  (apart from some minor provisioning annoyances on snaps side)



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  Reply # 1330079 23-Jun-2015 17:07 Send private message

dan: Ive been using SNAP's business plans for 4 business UFB connections so far, with a 5th waiting for install

so far have no complaints  (apart from some minor provisioning annoyances on snaps side)


Thanks, I had forgotten about Snap. Will check them out. So far Spark look pretty good as well.

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  Reply # 1330083 23-Jun-2015 17:18 Send private message

I'd go with a specialist business ISP like Voyager or DTS

https://voyager.nz/

http://dtsanz.com/

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  Reply # 1330106 23-Jun-2015 17:49 Send private message

Snap is good but their business plans are expensive, you could try trustpower - the pricing is excellent for business plans - static ip's are an extra $5 per month

http://www.trustpower.co.nz/~/media/files/other%20files/business_pricing_november_20140228.pdf

speeds to LA are good.

http://www.speedtest.net/result/4440484761.png


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  Reply # 1330169 23-Jun-2015 19:33 Send private message

Snap are great, we've used them for years and have unlimited 200/200 UFB with them now and can regularly get those speeds.



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  Reply # 1340330 10-Jul-2015 03:56 Send private message

Ended up moving to DTS. Very happy with the choice, thanks for the suggestions.

Gone from a  constant 35MBps speed on our previous 100MBps plan, to 200/200.

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