I have had a scoping visit from the technician today. However, he didn't talk to us at all about the proposed installation. He has started blowing the fibre into the property already, which seems to have unintentionally knocked out the existing DSL. There were no talks, nor any forms to sign - he just did some work outside the property before leaving.
So what happens now? I thought the point of the property needing to be attended was so that the installation plan could be agreed to. Since this did not happen, does it mean that I will have to be home again for the second visit also?