I was meant to be connected last week but I don't get any DSL signal with my modem (or any other modem). Flip suggested calling out Chorus but warned that I would get a $130 false call out fee if they don't find anything.
I checked with the apartment building manager if they were aware of any issues with the building but they suggested that the ISP may need to access the comms room to set up the connection.
I can't get clear information from flip as to anyone came to the apartment building to set up the connection or if this is even needed, but they have said to get Chorus to check the comms room will require $235 paid up front, otherwise they can provide the details for the wire tracing if I get someone else to do it.
I am a little ignorant as to how the ADSL connection process works so I have no idea whether the fault is with Chorus or the building (and whether I am responsible for this). I feel like I'm stuck paying either way. Has anyone else had issues getting an apartment connected and are there any cheaper options than calling out Chorus to check the building?