Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




204 posts

Master Geek
+1 received by user: 9


Topic # 177249 27-Jul-2015 20:54 Send private message

Just installed Vodafone VDSL. From day 1 the upload speed is 20Mbps. The installer said it's a bit far away from the cabinet, I can't remember the exact number. Anyone could tell me that information? The house is on the corner of Balmain Rd/Mokoia Rd/Waipa St, NorthShore Auckland.

From day 1, the speed is 20Mbps, it got a slight increase in the first week and now sitting on 21Mbps.

I believe a master filter is installed.

Is it normal for a properly installed VDSL? Any room for improvement? Thanks heaps. 









View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
5396 posts

Uber Geek
+1 received by user: 219

Trusted
Geekzone
Subscriber

  Reply # 1352897 27-Jul-2015 20:54 Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



3061 posts

Uber Geek
+1 received by user: 562


  Reply # 1352908 27-Jul-2015 20:55 Send private message

If you can answer most of Peter Reader's posts we can help you better :)

Edit: you may be being served by the exchange at Birkenhead, or Verran's Corner, going on that location.

24766 posts

Uber Geek
+1 received by user: 4685

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1352912 27-Jul-2015 21:09 Send private message

Assuming you have a property installed master filter the simple answer is no.

Your speeds are perfectly normal and within spec for a VDSL2 connection. The simple real world reality is the further you are from a cabinet or exchange, the slower your speeds will be.



101 posts

Master Geek
+1 received by user: 18


  Reply # 1352913 27-Jul-2015 21:10 Send private message

Hi,
Looking at the line attenuation you cant be far from a cabinet, I presume too that it is a Chorus DSLAM  you are connected to.
I also note the Modem has only be up for less than 2 days.

The other issue with VDSL is the Dynamic Line Management (DLM) takes several days to fully stabilise.

Give it a few days and see if the line rates improve.

Jedsdad



204 posts

Master Geek
+1 received by user: 9


  Reply # 1352917 27-Jul-2015 21:20 Send private message

quickymart: If you can answer most of Peter Reader's posts we can help you better :)

Edit: you may be being served by the exchange at Birkenhead, or Verran's Corner, going on that location.


quickymart: If you can answer most of Peter Reader's posts we can help you better :)

Edit: you may be being served by the exchange at Birkenhead, or Verran's Corner, going on that location.


:-D
Thanks, I'm trying. .... 

-I have rested the Mac and HG659.
-No other device using internet when testing.
-Using Giga lan cable, not wireless.
-It's a naked VDSL, I have disconnect the telephone line straight from the "box" on the external wall. 



-Vodafone Naked VDSL
-VDSL
-Status as photo above.
-Location is corner of Balmain Rd/Mokoia Rd/Waipa St, NorthShore Auckland.
-Should be urban
-Sorry I have no idea.
-No idea and cabinet/exchange.
-No idea about ULL.
-Not yet done a isolation test. 

I believe a master filter is installed. And it's the new CAT6 network cable running from the "box" on the external wall to the HG659.
Installation was done by a Chorus guy. 



4483 posts

Uber Geek
+1 received by user: 1282

Trusted

  Reply # 1352919 27-Jul-2015 21:22 Send private message

Jedsdad: Hi,
Looking at the line attenuation you cant be far from a cabinet, I presume too that it is a Chorus DSLAM  you are connected to.
I also note the Modem has only be up for less than 2 days.

The other issue with VDSL is the Dynamic Line Management (DLM) takes several days to fully stabilise.

Give it a few days and see if the line rates improve.

Jedsdad


The Hg659 doesnt have the capability to report attenuation so it reads 0.







204 posts

Master Geek
+1 received by user: 9


  Reply # 1352920 27-Jul-2015 21:22 Send private message

Jedsdad: Hi,
Looking at the line attenuation you cant be far from a cabinet, I presume too that it is a Chorus DSLAM  you are connected to.
I also note the Modem has only be up for less than 2 days.

The other issue with VDSL is the Dynamic Line Management (DLM) takes several days to fully stabilise.

Give it a few days and see if the line rates improve.

Jedsdad


Hi Jedsdad, thanks of the help.

The connection has been up for 2 weeks. That 2 days showing is probably I cut the power on Sunday. 

I only know it's installed by a Chorus guy. :D

24766 posts

Uber Geek
+1 received by user: 4685

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 1352923 27-Jul-2015 21:28 Send private message

Based on your comments above the answer is definitely no. Your connection is working as designed.

6317 posts

Uber Geek
+1 received by user: 1981

Subscriber

  Reply # 1352924 27-Jul-2015 21:30 Send private message

dont restart your modem unless you absolutely have to, it can affect performance.

all looks to be working as it should, just wait for chorus to change you to the new bandplan sometime before November, you should see a improvement in the speed from that.

the connection has been up 2 days, you have has VDSL installed for 2 weeks, its a difference.

1375 posts

Uber Geek
+1 received by user: 133


  Reply # 1352946 27-Jul-2015 22:37 Send private message

what strikes me as a little odd is that the transit/receive power levels are low for the sync rate.  i wonder how vdsl performs with an adsl rather than vdsl splitter.  (maybe it'd cap upload more)

it's within spec, but obviously not great.  if you are close to cabinet, then maybe something's wrong.  also if you can trigger the higher power it may boost the connection too. (like plugging in an extension cable) - although probably just by a megabit or two.

the most disconcerting part to me is your ping.  it should be more like 6 msec within auckland with interleaving off.  if you've triggered dlm and there is interleaving (even though modem suggests there isn't) then that'll be taking away some of your speed as well. (but again probably only 10%)



1375 posts

Uber Geek
+1 received by user: 133


  Reply # 1352948 27-Jul-2015 22:43 Send private message

TimA:
Jedsdad: Hi,
Looking at the line attenuation you cant be far from a cabinet, I presume too that it is a Chorus DSLAM  you are connected to.
I also note the Modem has only be up for less than 2 days.

The other issue with VDSL is the Dynamic Line Management (DLM) takes several days to fully stabilise.

Give it a few days and see if the line rates improve.

Jedsdad


The Hg659 doesnt have the capability to report attenuation so it reads 0.


it kind of does, if you ssh into it, but yeah not very user friendly. (xdslcmd info --linediag1 has it at the start)


6317 posts

Uber Geek
+1 received by user: 1981

Subscriber

  Reply # 1353064 28-Jul-2015 08:40 Send private message

The ping is fine if you are not on DLM-1

The broadband map for that area is a little screwed, and it looks like if your on one side of the road you could be connected to one cabinet/exchange and if your on the other you could be connected to a different one.

363 posts

Ultimate Geek
+1 received by user: 118


  Reply # 1353105 28-Jul-2015 08:58 Send private message

My flat is on a similar VDSL speed. The higher attenuation VDSL connections don't get as great of an increase on download speed sometimes only a Mbit or 2.
Vodafone tech support would tell you what your actual attenuation is if you really feel you need to know just understand knowing won't actually change your speed.




Please note: I have a professional bias towards Vodafone.

276 posts

Ultimate Geek
+1 received by user: 38


  Reply # 1353188 28-Jul-2015 10:24 Send private message

Jase2985: The ping is fine if you are not on DLM-1

The broadband map for that area is a little screwed, and it looks like if your on one side of the road you could be connected to one cabinet/exchange and if your on the other you could be connected to a different one.


Cabinet side of road says fibre available so would presume on the exchange side in the third with no fibre.

19290 posts

Uber Geek
+1 received by user: 2647
Inactive user


  Reply # 1353198 28-Jul-2015 10:36 Send private message

21 down and 10 up I think you mean and what speed are you expecting?

Speed will vary on many factors as posted above

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic








Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:






Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.