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11754 posts

Uber Geek
+1 received by user: 1221


  Reply # 1721955 17-Feb-2017 18:07 Send private message quote this post

tripp:

 

 

 

There have been a couple of companies I know of that have had "interesting" runs in with the Disputes Tribunal for not following or getting their own T&C's correct.

 

 

 

 

The DT can be hit and miss. It can depend on the person you have. 

 

 


15 posts

Geek
+1 received by user: 1


  Reply # 1722147 18-Feb-2017 10:25 Send private message quote this post

Way back in History I was a faithful Trust Power customer who had been absorbed from a local power Co.  My family unsuspectingly afforded loyalty.  Stupid.

 

Trust Power rated me as a high user for years.  Totally my fault of course.  When challenged it was suggested that the extra I was being charged was contributing to the Rescue Helicopter so they were indeed a wonderful customer focused power company.  There could never be a justification for changing to any product from Trust Power.

 

 

 

A word in your ear:  Accept advice from anyone but do not necessarily act on it.

 

 

 

G


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