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55 posts

Master Geek


Topic # 62974 18-Jun-2010 10:58 Send private message

im working on a laptop thats having issues with itunes, and i realy cant figure out whats wrong, they said it disipared, so i looked it was there, but it wouldnt run

the laptop is a
tosiba notebook
windows vista home premium
servicepack 1
2gb memory
32-bit



i get that error ive uninstalled and reinstalled but still get it everytime, anyone know a fix for this?

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LAC

103 posts

Master Geek
+1 received by user: 3


  Reply # 342941 18-Jun-2010 11:19 Send private message

Have you tired to reinstall?

3971 posts

Uber Geek
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  Reply # 342953 18-Jun-2010 11:48 Send private message

It is possibly a problem with quicktime. Uninstall quicktime, or quicktime alternative. resintall it, and see if that works. Do not install it as part of the itunes package. I might even be able to perform a 'repair' from the quicktime installer, once you have downloaded it.



55 posts

Master Geek


  Reply # 342996 18-Jun-2010 13:18 Send private message

i did all that and the errors gone... but now everytime i try to run iTunes(9.2) it just says

"Itunes has stoped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

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Uber Geek
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  Reply # 343765 21-Jun-2010 13:28 Send private message

I updated itunes lastnight, and got the same errors.
To resolve it, I uninstalled, iTunes, Quicktime and any quicktime alternatives. Eg qt-lite.

Restarted, reinstalled iTunes, and it now works fine. So check if you have any alternatives to quicktime installed. Remove them, and the official Quicktime, and iTunes, restart and reinstall.

1 post

Wannabe Geek


  Reply # 344737 24-Jun-2010 06:54 Send private message

ok i have the same problem i cant get itunes to open. i tried reinstalling it and everything...i need help

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Uber Geek
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  Reply # 344738 24-Jun-2010 07:03 Send private message

What about quicktime? Have you made sure any/all apple installs to do with itunes have been uninstalled? Or even removed from your program files folder?

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