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67 posts

Master Geek


  Reply # 391299 13-Oct-2010 12:31 Send private message quote this post

Our experience reflected others that I've seen in other articles and posts around the world:


  1. They say they're from somewhere like 'Computer Solutions at Microsoft"



  2. They tell you something along the lines of 'Your computer has been experiencing issues that we're here to help you with ... you may have noticed your computer has been running slowly" etc.



  3. They get you to go to the 'run' dialog and run the Event Viewer



  4. They get you to scroll through and find errors and tell you that's a result of the issues (they're just normal errors that don't particularly need attention)



  5. This next part we didn't get to but according to articles: They convince you your system is having problems and so you'll need to head to a website to download the tools to fix it.



  6. They have been known to ask for a credit card payment for around $150 AND you have to enter a code onto their website.



  7. Entering the code and doing a few other things basically gives them remote access of your computer - they now have your money AND can do anything they like with your system, e.g. install keyboard trackers etc.

- Mark

64 posts

Master Geek


  Reply # 394777 22-Oct-2010 15:16 Send private message quote this post

I can't post a new topic to this forum.
Help?

380 posts

Ultimate Geek
+1 received by user: 26

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  Reply # 394871 22-Oct-2010 20:36 Send private message quote this post

I really want one of these people to call me just for a laugh




Cpu: Phenom x4 955, Mobo: Asus M4A89TD, Ram: 8GBDDR3, GPU: EAH6870 , Hdd1: WD 500gb Blue, Hdd2: WD 500gb Blue, PSU: Corsair hx750, Case: Coolermaster Haf932, OS: Win 7 64bit Ultimate, Extras: Coolermaster V8 CPU cooler

64 posts

Master Geek


  Reply # 394887 22-Oct-2010 21:29 Send private message quote this post

Evolbob: I can't post a new topic to this forum.
Help?


Never mind it works now...

2797 posts

Uber Geek
+1 received by user: 68

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Reply # 396933 28-Oct-2010 17:16 Send private message quote this post

xpd: Notice how the geeks never get these calls..... :)

I got a call today!  What fun!

I had to look at the Application log in Event viewer and all my "Information" items are apparently indicative of infections!  Then I had to run "inf virus" which, obviously, opens "C:\WINDOWS\inf" - another source of infections!  Next up was to run "iexplore www.logmein123.com" which is when I made up a story about my internet being down for the next half an hour and could he call me back.

It's easy to see how people would get sucked in though.  Why wouldn't you trust a random person that rings you up out of the blue?



BDFL
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Geekzone
Subscriber

  Reply # 396939 28-Oct-2010 17:34 Send private message quote this post

You should have visited logmein123 and when asked to enter the six-digit code, enter anything wrong there. Then keep trying, tring until the caller gets tired...





2797 posts

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  Reply # 396950 28-Oct-2010 17:54 Send private message quote this post

freitasm: You should have visited logmein123 and when asked to enter the six-digit code, enter anything wrong there. Then keep trying, tring until the caller gets tired...

I didn't know if logmein123 was legit or whatever, so didnt want to take the risk.  That sounds fun for next time though!

333 posts

Ultimate Geek
+1 received by user: 5


  Reply # 396955 28-Oct-2010 18:19 Send private message quote this post

I have had three of my computer customers tell me about this in the last couple of days.  They were all called within the last week.




mxpress

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Vodafone NZ

  Reply # 396960 28-Oct-2010 18:38 Send private message quote this post

Was on One News tonight. Sorry, but I don't know how people could be so gullible with this scam.




Broadcast Engineer Media Services Group Vodafone New Zealand

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Uber Geek
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  Reply # 396968 28-Oct-2010 19:05 Send private message quote this post

They (a nice indian guy called Joshua) rang me back and I informed him that I was aware it was a scam but he couldn't understand why I would say that. I reasoned that it was because they lie to people who don't know any better that their computer has things wrong with it when it doesn't. He said they provide a service and 90% of people are happy with it. Anyway, I said it was illegal in my country (is it? I can't see how it wouldn't be) and I was going to report them to the authorities and could I talk to his supervisor.

It seemed that Joshua came back on the line, trying to disguise his voice, as Mr Allen Rosemary (WTF?). He gave me details about the compnay and handed me back to Joshua. It all got a bit surreal to be honest. They didn't try particularly hard to get off the phone with me, I think I could've kept them talking for ages. What's the deal? I'd have thought once they figured out that there was no sale to be made here, they'd move on as quickly as possible and not waste their time/money.

Anyway, details I have are:

Phone number: 02012574201
Company Name: Virtual Access Ltd
Address: 16 St Johns St, Birmingham, 02347122 (?!)

St Johns St is actually in Birmingham which is interesting but I dont imagine they are running this "company" out of that "office".

18 posts

Geek


  Reply # 397428 29-Oct-2010 16:28 Send private message quote this post

Got one of these calls an hour a go, the demanding asian caller claimed he was from the computer maintenance program and he was receiving unwanted emails from my computer.
Alarm bells rang so I hung up.

I should have played along with him to see what he wanted me to do.

gjm

649 posts

Ultimate Geek
+1 received by user: 56

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  Reply # 397433 29-Oct-2010 16:39 Send private message quote this post

call me call me....oh please.....




[Amstrad CPC 6128: 128k Memory: 3 inch floppy drive: Colour Screen]

141 posts

Master Geek
+1 received by user: 1


  Reply # 397455 29-Oct-2010 17:23 Send private message quote this post

I got a call the other day from an Indian-sounding lady who said she was from the "Computer Servicing & Maintenance Department" calling about there being "corrupting in the Windows Operating Systems these days". I replied abruptly and hung-up.

A mate of mine said when he got his call he told them that he was software developer and they hung up on him.

18 posts

Geek


  Reply # 397563 29-Oct-2010 22:03 Send private message quote this post

I got a call from them tonight, I played along with it, here is a video hot off the press.





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Vodafone NZ

  Reply # 397582 29-Oct-2010 22:46 Send private message quote this post

Would have been a classic call. Unfortunately can't always make out what they are saying on the video?




Broadcast Engineer Media Services Group Vodafone New Zealand

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