The only antivirus etc he has on here is Microsoft Windows Essentials.
At first i have trouble getting his computer to access internet after removal of the malware, but that seemed to be fixed when i changed the proxy settings back to everything unticked in internet explorer/LAN settings.
All seemws good except I cant get essentials to update. It starts and comes back with the error that it cant connect to internet.
I updated malwarebytes and a couple of other programs, and I can access internet so I know it is connecting.
I am also unable to access windows update so I assume the two problems are connected?
Has anyone come across this problem and has a fix?