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Forums › Windows Phone and Windows Mobile › Lumia 800 cracked screen


17 posts

Geek
Topic # 103113 30-May-2012 18:22 Send private message

Hi,
Just wondering on yours guys thoughts. Dropped my lumia and screen cracked so for replacement I can send up to Nokia Care in Auckland and it will likely take weeks or I can buy one from Aus off ebay. Auctioner says it is OEM quality... what does everyone think of that? And because of physical damage, warranty voided anyway so doesnt matter if I do it myself. Anyone have experience?

http://www.ebay.com.au/itm/ws/eBayISAPI.dll?ViewItem&item=360446717256&ssPageName=ADME:X:RTQ:AU:1123


Thanks for any help!

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1136 posts

Uber Geek

Trusted
  Reply # 632921 30-May-2012 21:30 Send private message

The Auckland Care centre are generally very quick and your phone also reverts to its original warranty once repaired by them.

You can book it in online below then drop it into your nearest NZ Post shop, postage will be free

http://eos.nokiacare.co.nz/ncc/enduser/step1.whtm

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3209 posts

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Subscriber
  Reply # 633184 31-May-2012 10:31 Send private message

how much is the repair costing? have you checked your home+contents insurance to see if its covered - it often is. if you have a $100 excess (for example), and its claimable, then it would make sense to do it via insurance.

insurance may even replace the whole phone rather than just fix the screen....




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87 posts

Master Geek
  Reply # 633467 31-May-2012 14:46 Send private message

The easiest smartphone to replace a screen. It takes less than 10 minutes. I used an OEM one, and there's no difference in quality really. But if it's almost same price as the Nokia Care would charge you, then go for it. You will get your original warranty back as stated by BrentR above. Good luck!



17 posts

Geek
  Reply # 633554 31-May-2012 16:48 Send private message

Thanks for the help so far.

Pwned, so your happy with the OEM job? Did you get glass + digitiser or just glass? 

Just saw this:

http://www.ebay.com/itm/Replacement-Outer-Screen-Lens-Glass-FOR-Nokia-Lumia-800-tools-/221008526444?pt=LH_DefaultDomain_0&hash=item3375227c6c

Anyone know if it would work? I though I read you can't seperate the touch digitizer and glass...

BrentR, do you think I could get a quote without having to send it to them?



17 posts

Geek
  Reply # 633558 31-May-2012 16:55 Send private message

Im a little confused as to all the layers. So there is outer glass, then touch digitizer and the the oled panel underneath? My phone is working absolutely fine, so can I just replace the glass?

87 posts

Master Geek
  Reply # 633919 1-Jun-2012 09:44 Send private message

I bought the whole package, cost me around NZ$150 shipped. Don't buy the glass alone, you can't separate them. You'll end up breaking the LCD. As for the quality, my customers were very happy and never had any complaints from them regarding the screen quality.

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