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686 posts

Ultimate Geek
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Topic # 109036 11-Sep-2012 14:05 Send private message

Has anyone successfully used the Subway app for Windows phone and linked their Subway card to it (the first step in the process of actually using it)?

Every time I attempt to do it, I just get a error of “Sorry there was an unexpected problem, please restart the application and try again”. Phoned the 0800 number for Subway and conversation did not get off to a good start when they had never heard of a Windows Phone device. Anyway have subsequently sent off some screenshots, so we will see what happens.

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686 posts

Ultimate Geek
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  Reply # 684381 11-Sep-2012 14:07 Send private message

Well only just finished typing that when got a phone call from Subway saying there is updated app waiting for approval which will resolve the issue. Good service!!!

787 posts

Ultimate Geek
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  Reply # 684385 11-Sep-2012 14:10 Send private message

That's good to hear. Although the app on my WinPho has been working for me for ages.



686 posts

Ultimate Geek
+1 received by user: 20

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  Reply # 684428 11-Sep-2012 15:16 Send private message

Maybe they broke it in their last release :) I was using the iPhone version on my work phone previously.

1332 posts

Uber Geek
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  Reply # 685684 13-Sep-2012 16:22 Send private message

Nice! I had noticed this problem a while back and was wondering when a fix was coming along.

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