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156 posts

Master Geek
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  Reply # 760267 12-Feb-2013 16:45 Send private message

nathan: I bought a black Lumia 920 at retail from Telecom on launch day for $999 and no wireless charging plate included :(

those that got them included for $999 with yellow and red handset, does the charging plate colour match the phone or all black?


Yeah same here, $999 on launch day. At the time the only word out was that the phone was scarce, unlikely to see colours for a while etc. My partner had her eye on the 920 for months, they had one in stock, so we grabbed it.

Offering the charging plate inclusive now has her pretty miffed (she had wanted red as well but it didn't seem likely at the time). You can chalk it up to early adopter woes but argh, it's left a pretty bad taste.

90 posts

Master Geek


  Reply # 760268 12-Feb-2013 16:45 Send private message

nathan:
DuncanMcC: From WPCentral we know Portico is rolling in other countries, including Auz by the sounds of it.

Gettin' pretty damn peeved.

Gives one the impression Microsoft don't care about their customers.


Hey Duncan, sorry you're annoyed, let me give you a quick update.  Yes Portico update hasn't been release as an over the air update in New Zealand yet

Microsoft does care about you and your phone experience, I don't have it on my Lumia 920 that I purchased from Telecom from $999 either.

Nokia, Microsoft and Telecom NZ have been working together to test this update before it gets released as an OTA update to the Telecom NZ Nokia Lumia 920 image

What I can say is the over the air update is coming very shortly, its not months or even weeks and weeks away

Nokia Care can flash the device for you now if you send it or take it into them



Have just given Nokia Care a phone call regarding taking in my Lumia 920 to get the Portico update flashed on it. The guy at the call centre informed me that Nokia Care in Auckland do not accept walk in customers and that I would need to send it in. Could you please confirm whether we can take our phones into Nokia Care and if so where is the Nokia Care centre located?

BDFL
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  Reply # 760274 12-Feb-2013 16:56 Send private message

As I said it is now a phone store, no longer a Nokia branded place.




120 posts

Master Geek
+1 received by user: 7


  Reply # 760459 12-Feb-2013 23:42 Send private message

nathan:
Hey Duncan, sorry you're annoyed, let me give you a quick update.  Yes Portico update hasn't been release as an over the air update in New Zealand yet

Microsoft does care about you and your phone experience, I don't have it on my Lumia 920 that I purchased from Telecom from $999 either.

Nokia, Microsoft and Telecom NZ have been working together to test this update before it gets released as an OTA update to the Telecom NZ Nokia Lumia 920 image

What I can say is the over the air update is coming very shortly, its not months or even weeks and weeks away

Nokia Care can flash the device for you now if you send it or take it into them



Hi Nathan, nice to hear from you and thanks for your reply - I guess it's a personal reply and not on behalf of Microsoft :) - jeez, how long have you been there now, six years or so?.

But mate, your words just ring a bit hollow to me - given Portico ain't gonna change now, I presume, given it's rolling worldwide.  ie. what would MS do if they *do* find Portico and Telecom and Nokia Lumia 920 has a few problems? - change Portico and then what, pull Portico (old) and re-release it.  Doesn't add up to me.

Additionally it's surely been fairly well tested - hell... plenty of folk here have manually installed it or got it installed via Nokia Care etc - and all have reported no problems with Portico.

I hope the Portico update is not a reflection of future WP OS updates - I really do.  It's not good enough - not for me anyway, given the serious bugs we have to currently put up with.

Please *do* pass my sentiments on.

Cheers,  Duncan.

120 posts

Master Geek
+1 received by user: 7


  Reply # 760462 12-Feb-2013 23:46 Send private message

Nathan, another quick wee question...

MS produce ISA Server.  So why is there not a wee WP app that is an ISA Client Firewall - support no doubt thousands of coporate customers who can't use WiFi at work behind ISA.

Just an idea :)

Cheers,  Duncan.

406 posts

Ultimate Geek
+1 received by user: 38


  Reply # 760463 12-Feb-2013 23:46 Send private message

DuncanMcC:
nathan:
Hey Duncan, sorry you're annoyed, let me give you a quick update.  Yes Portico update hasn't been release as an over the air update in New Zealand yet

Microsoft does care about you and your phone experience, I don't have it on my Lumia 920 that I purchased from Telecom from $999 either.

Nokia, Microsoft and Telecom NZ have been working together to test this update before it gets released as an OTA update to the Telecom NZ Nokia Lumia 920 image

What I can say is the over the air update is coming very shortly, its not months or even weeks and weeks away

Nokia Care can flash the device for you now if you send it or take it into them



Hi Nathan, nice to hear from you and thanks for your reply - I guess it's a personal reply and not on behalf of Microsoft :) - jeez, how long have you been there now, six years or so?.

But mate, your words just ring a bit hollow to me - given Portico ain't gonna change now, I presume, given it's rolling worldwide.  ie. what would MS do if they *do* find Portico and Telecom and Nokia Lumia 920 has a few problems? - change Portico and then what, pull Portico (old) and re-release it.  Doesn't add up to me.

Additionally it's surely been fairly well tested - hell... plenty of folk here have manually installed it or got it installed via Nokia Care etc - and all have reported no problems with Portico.

I hope the Portico update is not a reflection of future WP OS updates - I really do.  It's not good enough - not for me anyway, given the serious bugs we have to currently put up with.

Please *do* pass my sentiments on.

Cheers,  Duncan.


I guess you raise a valid point that if people can go to Nokia care and have the portico update installed then it means that the update is final and good to be pushed out. So it really doesnt make much sense why do we have to wait.




Sid

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Microsoft NZ

  Reply # 760471 13-Feb-2013 00:00 Send private message

there are some unique changes for NZ in the Portico ROM that will be rolling out over the air. So its Portico from Microsoft + some other stuff. That might explain a little more about how this update works and changing things etc

There are obviously ways of flashing it now yourself, search on Navifirm on the net, but honestly I recommend you wait, its not long now

You're feedback is heard, received, passed on. As I mentioned I'm in exactly the same boat as you with a personally purchased $999 black Nokia Lumia 920 with the Telecom NZ image on it, and I'm still waiting...

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  Reply # 760473 13-Feb-2013 00:01 Send private message

DuncanMcC: Nathan, another quick wee question...

MS produce ISA Server.  So why is there not a wee WP app that is an ISA Client Firewall - support no doubt thousands of coporate customers who can't use WiFi at work behind ISA.

Just an idea :)

Cheers,  Duncan.


turn SNAT on the ISA Server is what I'd suggest

You can also add the web proxy settings in under a specific WiFi connection on the phone

120 posts

Master Geek
+1 received by user: 7


  Reply # 760474 13-Feb-2013 00:06 Send private message

nathan:
turn SNAT on the ISA Server is what I'd suggest

You can also add the web proxy settings in under a specific WiFi connection on the phone


Is there a wonderful Thomas Shinder article you can point me to on that? - or maybe an MS article on SNAT?

I've never done it, but it looked daunting when I last looked (some six months or so ago I'd say) - have to define app protocols and every port required, or somethin' like that.

Cheers,  Duncan.

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  Reply # 760475 13-Feb-2013 00:33 Send private message

DuncanMcC:
nathan:
turn SNAT on the ISA Server is what I'd suggest

You can also add the web proxy settings in under a specific WiFi connection on the phone


Is there a wonderful Thomas Shinder article you can point me to on that? - or maybe an MS article on SNAT?

I've never done it, but it looked daunting when I last looked (some six months or so ago I'd say) - have to define app protocols and every port required, or somethin' like that.

Cheers,  Duncan.


if your existing box is already working as a webproxy, just try pointing your phone to it through the WiFi settings for your work SSID, see if that works

120 posts

Master Geek
+1 received by user: 7


  Reply # 760476 13-Feb-2013 00:39 Send private message

nathan:
DuncanMcC:
nathan:
turn SNAT on the ISA Server is what I'd suggest

You can also add the web proxy settings in under a specific WiFi connection on the phone


Is there a wonderful Thomas Shinder article you can point me to on that? - or maybe an MS article on SNAT?

I've never done it, but it looked daunting when I last looked (some six months or so ago I'd say) - have to define app protocols and every port required, or somethin' like that.

Cheers,  Duncan.


if your existing box is already working as a webproxy, just try pointing your phone to it through the WiFi settings for your work SSID, see if that works


I believe (will check and test it in the morning) that everything is already configured per ...
http://www.isaserver.org/articles/snatdns.html

up to the last bit, "Creating a DNS Zone Transfer Packet Filter (TCP Port 53)" .

So I'll give that a whirl.  Thanks.

Cheers,  Duncan.

635 posts

Ultimate Geek
+1 received by user: 71


  Reply # 762517 14-Feb-2013 17:26 Send private message

I'm running Portico right now (1006 build) and it still freezes; has anyone experienced these freezing issues, taken it back and received a replaced model that addresses those freezes (the new one no longer freezes)? I'm wondering to what extent I'm better off taking it back and replacing it or just demanding a refund to move over to the HTC 8S which fewer people seem to be having problems with.




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; iPhone 5S 'Space Grey' (64GB), Huawei HD659b


BDFL
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  Reply # 762522 14-Feb-2013 17:31 Send private message

You are out of luck. The majority of people around here would be running the original Windows Phone 8 until Portico becomes widely available.




1181 posts

Uber Geek
+1 received by user: 81


  Reply # 762525 14-Feb-2013 17:39 Send private message

kawaii: I'm running Portico right now (1006 build) and it still freezes; has anyone experienced these freezing issues, taken it back and received a replaced model that addresses those freezes (the new one no longer freezes)? I'm wondering to what extent I'm better off taking it back and replacing it or just demanding a refund to move over to the HTC 8S which fewer people seem to be having problems with.


are you absolutely sure it is not caused by a rogue app?

635 posts

Ultimate Geek
+1 received by user: 71


  Reply # 762532 14-Feb-2013 17:50 Send private message

Wade:
kawaii: I'm running Portico right now (1006 build) and it still freezes; has anyone experienced these freezing issues, taken it back and received a replaced model that addresses those freezes (the new one no longer freezes)? I'm wondering to what extent I'm better off taking it back and replacing it or just demanding a refund to move over to the HTC 8S which fewer people seem to be having problems with.


are you absolutely sure it is not caused by a rogue app?


Definitely sure it isn't a rogue application as I've stripped Windows Phone 8 down to only those applications that come part of Windows Phone 8.




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; iPhone 5S 'Space Grey' (64GB), Huawei HD659b


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