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430 posts

Ultimate Geek
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Topic # 86964 16-Jul-2011 08:43 Send private message

Hmm sad day for my HTC HD7 and after two weeks of really liking the WP7 OS and the phone which has a large 4.3 screen size I got the dreaded error message: (actually twice now came right on Friday)
 
Storage card not working
 
Your storage card has changed, is damaged, or is non-compliant.
 
To fix this, turn off your phone end either remove the storage card or replace it with a new compliant card.  Then you’ll need to reset your phone to the original factory settings.
 
To reset your phone, refer to the owner’s manual,


Spoke to the place I brought the phone from and they will replace it under warranty thank goodness.

Looked around and there seems to be a bit of debate if Microsoft has done the right thing here but does continue on to say it’s more than likely the cheap SD cards the manufactures are using.

Not just HTC but Samsung and other handsets it has happened to as well. 

(Yes you can get access to this card if you pull the phone apart as its internal and even upgrade to a bigger size card but this does void your warranty.)

I’m now faced withdo I  get a replacement handset and hope this doesn’t happen again or look at another OS – Android or iPhone again.

According to MS When your phone is built and first set up, its internal storage and SD card are combined and recognized as one storage system. So when there is an issue with the SD card the OS stops and you can’t get past the emergency screen.

You can turn the phone off and back on but this does nothing and then you can plug it into your PC and Zune says as no phone detected so you really are screwed.   Its bricked!

You are left with a brick and in my case a whole day till I get the phone back to the place I brought it from.

Has anyone else come across this and what have you done?

Question really can I trust in a device that this issue may happen again?

I can see this becoming a major issue for people.


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430 posts

Ultimate Geek
+1 received by user: 6

Trusted

  Reply # 494031 16-Jul-2011 17:04 Send private message

Great guys over at Expert Infotech Ltd they offered to replace the phone for free, sadly I thought about about this and the SD card may again either corrupt or become loose and I would have a bricked phone so I have swapped it for a iPhone 4.  Did look at the Samsung S2 but very plastic feeling and I know it out specs the iPhone 4 in all regards but our eco system at phone is more Apple.




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