Lumia 800 - SMS Timestamps are Incorrect

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reefshipping

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Topic # 95499 6-Jan-2012 04:46
Had my Lumia 800 for 2 days now and I just adore it, but I've noticed a bug, glitch or settings issue that is causing received texts to timestamp 13 hours into the future. All calls, email and sent text messages have a correct timestamp. I've made sure that my System Locale is set to English (New Zealand) and have tried for 30 mins playing with different settings and timezones, but still no luck. Is anyone else having this issue on their Windows Phone, or find a way around it. Thanks for any replies. =p

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Reply # 565137 6-Jan-2012 07:00
I haven't seen that behaviour before on any Windows Phone other than for messages generates in another time zone (in which case they were behind and not ahead). I will have a Lumia this weekend and will look out for that issue. Paul Spain Founder: Gorilla Technology, NZ Tech Podcast, Cloud Labs, WindowsPhoneNZ.com, Office365NZ.com, UFB.org.nz

BrentR

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Reply # 565164 6-Jan-2012 08:47
No problems on mine in the past 3 weeks. Is your time zone set to UTC +12 Auckland, Wellington? If not and you have no option to change it then de select Select Automatically under date+time.

reefshipping

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Reply # 565335 6-Jan-2012 13:31
http://answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/sms-test-message-timestamp-incorrect/1414aa38-878d-4bc8-b811-deadd8eb0143 Seems to be this problem, but Microsoft say it's VF's fault. Really annoying, there is no fix I can find apart from setting the timezone to UTC +0 - But as mentioned, that throws my Google Calendar off. Weird that it only affects some people.

freitasm

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Reply # 565351 6-Jan-2012 14:04
Changing the handset timezone will create problems when you create calendar items and have those synchronise (and if you travel overseas for example and the timezone changes). Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

freitasm

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Reply # 565353 6-Jan-2012 14:05
BrentR: No problems on mine in the past 3 weeks. Are you using Vodafone? Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

reefshipping

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Reply # 565358 6-Jan-2012 14:13
freitasm: Changing the handset timezone will create problems when you create calendar items and have those synchronise (and if you travel overseas for example and the timezone changes). Do you think it would help if I rang Vodafone support? Is there an email service or someone other then the call center I can talk to. I really dont want to have to explain this to call center staff. This is actually starting to anooy me, I use messaging more than any other feature on the phone and it's impossible to tell what time a message has been received after 11am because the timestamp just displays "07/01" even though it's the 6th.

freitasm

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Reply # 565359 6-Jan-2012 14:14
Contact JohnR here on Geekzone and point this thread to him. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

johnr

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Reply # 565862 7-Jan-2012 20:00
Not sure how this could be a Vodafone issue Part of my job is looking after the SMS routers John Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

freitasm

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Reply # 565867 7-Jan-2012 20:17
Someone suggested that SMS should be relayed by the receiving MO using UTC timestamps. What's on Vodafone? Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

johnr

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Reply # 565878 7-Jan-2012 20:42
freitasm: Someone suggested that SMS should be relayed by the receiving MO using UTC timestamps. What's on Vodafone? I need to look at examples in the SMSR from the OP but if time is out for one handset you think it would be out for many more John Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

freitasm

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Reply # 565883 7-Jan-2012 20:45
Yes, one would think so. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

johnr

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Reply # 565884 7-Jan-2012 20:47
I would say the handset is doing somethng funky with the time / date stamp of the SMS Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

seokoo1210

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Reply # 569179 15-Jan-2012 18:51
yeah!! ive solved the problem! actually i had same issue and i finally found out the solution! 1) setting -> date+time 2) turn off auto time 3) set gmt 0 and set ur own time as nz time by ur self 4) and back 5) turn on auto time END!! when i got the issue, i thought my phone has some problems but it's fine now^^ hope you can be happy with this solution~ yay! p.s. sorry for my stupid english lol

nathan

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Reply # 569201 15-Jan-2012 19:49
can you please try providing the step by step instructions again, I've tried this several times and it doesn't work for me seokoo1210: yeah!! ive solved the problem! actually i had same issue and i finally found out the solution! 1) setting -> date+time 2) turn off auto time 3) set gmt 0 and set ur own time as nz time by ur self 4) and back 5) turn on auto time END!! when i got the issue, i thought my phone has some problems but it's fine now^^ hope you can be happy with this solution~ yay! p.s. sorry for my stupid english lol

nathan

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Reply # 569202 15-Jan-2012 19:50
this is a known issue on WP7 when handsets imported from say UK into New Zealand, thats why its 13 hours out (NZ timezone difference + DST) I'm chasing to get this fixed internally at MSFT and will update when I know more shortly johnr: I would say the handset is doing somethng funky with the time / date stamp of the SMS

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