Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



6 posts

Wannabe Geek


Topic # 96339 25-Jan-2012 20:11 Send private message

this is running Mango and it has a password lock on it that my daughter set..she cannot remember what the password code is and consequently I cannot get in so that I am able to do a Factory Default reset on it through the software.

I have searched the net and have tried all of the possible key sequences to try and get to a configuration page that is on many forums to get to a manual reset.

I am at and end..will it require me ringing Dell.
Will they have information that not available to the paying public.

Any help will be much appreciated 

Create new topic
3125 posts

Uber Geek
+1 received by user: 92

Trusted

  Reply # 573281 25-Jan-2012 20:24 Send private message

Press and hold down Camera + Volume down buttons and then press and hold the power button while keeping the other 2 buttons pressed.




135 posts

Master Geek


  Reply # 573283 25-Jan-2012 20:30 Send private message

Not sure if you have seen this thread or not. Not even sure if it applies to your situation but someone with a similar problem was able to start his phone without the SD card in and the phone would start without asking for a password. That might open the opportunity to perform a hard reset.



6 posts

Wannabe Geek


  Reply # 573301 25-Jan-2012 21:12 Send private message

Cheers billgates,

I have done that, what that does is start up the screen that asks for the phone to pc connection..and tried it with the power and tried both volume keys held whilst powering up...

I think that the path is heading toward the Dell phone call..will let you know how it goes



6 posts

Wannabe Geek


  Reply # 573302 25-Jan-2012 21:14 Send private message

thanks for the help k1w33d,

as I said to billgates, looks like the phone call to Dell

3125 posts

Uber Geek
+1 received by user: 92

Trusted

  Reply # 573311 25-Jan-2012 21:33 Send private message

xlanted: Cheers billgates,

I have done that, what that does is start up the screen that asks for the phone to pc connection..and tried it with the power and tried both volume keys held whilst powering up...

I think that the path is heading toward the Dell phone call..will let you know how it goes


when it asks for the phone to pc connection, try and connect it to your workstation where you have the zune software installed.




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Does NZ need better gun laws?
Created by mattwnz, last reply by heylinb4nz on 2-Sep-2014 16:23 (104 replies)
Pages... 5 6 7


Warning: Rage Ahead - Campbell Live and childhood poverty
Created by kawaii, last reply by Item on 2-Sep-2014 16:44 (87 replies)
Pages... 4 5 6


What tyre brand/model to look at ?
Created by Mark, last reply by Mark on 2-Sep-2014 15:14 (29 replies)
Pages... 2


VideoEZY OnDemand
Created by Andib, last reply by networkn on 2-Sep-2014 14:30 (57 replies)
Pages... 2 3 4


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 2-Sep-2014 11:42 (109 replies)
Pages... 6 7 8


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.