keepitwarm:xiaohan:xiaohan: I have a really bad experience with my Xbox one.
As I am relocating to asia, so prepaid my xbox one before the release and and ask my friend to pick it up and send it to me. the 2nd day I got the xbox one, the network module has a failure. Now I can not use it at all.
Contacted local xbox support, they don't support it at the moment as it won't get released for another year.
Contacted xbox one support in US, they asked me to send it back to my retailer which is MightyApe or to their shipping agent Fedex Trade Network at Texas, US. Both option would cost me another $150NZD at least and I also need to pay the shipping cost after they finish repairing. That's probably totally $400-500NZD, I can buy a PS4 instead seriously.
Now can anyone tell me what's going on with my xbox one?
Last night I was trying my last luck with this console, it works only with ethernet but not wireless.
This morning I tried again, it works with wireless.
I don't know whether the network component inside the console is loosely connected. At least I don't want to believe there is a ghost inside it or Microsoft was playing with me.
Hopefully, it will keep working when I get home today.
Have you considered it might be something as simple as IP addresses clashing. Im not sure the X1 would alert you to such a thing. just a thought.
The network configuration was all default. IP address is assigned by the router using DHCP and everything is automatic.
When I had the problem, Xbox did try to restart wireless(module), but unsuccessful. To me, the error means hardware failure, so does on the Xbox One online support.