Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



243 posts

Master Geek
+1 received by user: 5

Trusted
Subscriber

Topic # 103088 30-May-2012 09:40 Send private message

anyone having problem dialling some 0800 numbers? i originally thought it was restricted to 7 digit numbers but now its happening on a 6 digit number?

i get a kiwi accent saying...

We’re sorry your call cannot be completed at this time. Please hang-up and try your call again later, thank-you.





Create new topic
18571 posts

Uber Geek
+1 received by user: 736

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 632450 30-May-2012 09:52 Send private message

All 0800 numbers are 6 digits - there are no 7 digit numbers.




3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 632457 30-May-2012 10:11 Send private message

Should be no issue, as Steve points out there are no 7 digit free phone numbers , all 0800 / 0508 are 0800+6,
Log a fault with the help desk and they will check it out




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

3494 posts

Uber Geek
+1 received by user: 86

Trusted
Subscriber

  Reply # 632460 30-May-2012 10:16 Send private message

Some companies tack an extra number or two on the end particularly when making a word. For example, 0800 GEEKZONE would be 0800 433596, the extra 63 for NE is irrelevant.

Number is just an example and probably won't connect you to MF :)



243 posts

Master Geek
+1 received by user: 5

Trusted
Subscriber

  Reply # 632501 30-May-2012 11:11 Send private message

maverick: Should be no issue, as Steve points out there are no 7 digit free phone numbers , all 0800 / 0508 are 0800+6,
Log a fault with the help desk and they will check it out


will do - thx

BDFL
47986 posts

Uber Geek
+1 received by user: 3557

Administrator
Trusted
Geekzone
Subscriber

  Reply # 632502 30-May-2012 11:11 Send private message

Damn, the secret number is out...




15563 posts

Uber Geek
+1 received by user: 829

Trusted
Vodafone NZ
Subscriber

  Reply # 632504 30-May-2012 11:12 Send private message

freitasm: Damn, the secret number is out...


I thought it was 0900 433596 calls cost $9.95 per min




3494 posts

Uber Geek
+1 received by user: 86

Trusted
Subscriber

  Reply # 632506 30-May-2012 11:13 Send private message

freitasm: Damn, the secret number is out...

I'm sorry! Please don't ban me!

:P



243 posts

Master Geek
+1 received by user: 5

Trusted
Subscriber

  Reply # 632563 30-May-2012 12:47 Send private message

apparently "Far end doesn't like the g726 codec, remove this from your codec list and should be ok"

im using a cisco uc320w and dont see anywhere to disable g726. currently using g711a as the preferred codec on each sip trunk.

does anyone else know how to disable g726?

18571 posts

Uber Geek
+1 received by user: 736

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 632620 30-May-2012 14:03 Send private message

Welcome to the wonderful world of SIP interconnects..

172 posts

Master Geek

Trusted

  Reply # 632630 30-May-2012 14:27 Send private message

Hello dimsim,

Looking a bit more into the invite I can see your "ptime" is set as "30", you will need to update to the latest firmware to be able to change this to "20". Once changed this should correct the problem.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





243 posts

Master Geek
+1 received by user: 5

Trusted
Subscriber

  Reply # 632820 30-May-2012 19:11 Send private message

Griven: Hello dimsim,

Looking a bit more into the invite I can see your "ptime" is set as "30", you will need to update to the latest firmware to be able to change this to "20". Once changed this should correct the problem.


am running latest 2.2.2 version, there is no ptime setting anywhere to be changed.

3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 632822 30-May-2012 19:17 Send private message

There will be, there is a setting for ptime in the uc320, will get the info for you tomorrow... The packetisation if using 30ms will cause an issue with one of the carriers hosting the 0800 numbers you will be dialing




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

169 posts

Master Geek
+1 received by user: 9


  Reply # 632927 30-May-2012 21:37 Send private message

I think this might be it:

http://www.cisco.com/en/US/docs/voice_ip_comm/unified_communications/csbuc300/html/uc320w_ag_78-19371en.htm

Under "SIP/BRI Trunks" - "Systemwide SIP Parameters" you should have "Packetization Size in milliseconds".

3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 633026 31-May-2012 06:25 Send private message

Goto Config SIP/BRI trunks system wide SIP parameters and change it from 30 to 20ms





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by khull on 23-Apr-2014 21:12 (76 replies)
Pages... 4 5 6


Stonedine
Created by Lizard1977, last reply by gzt on 23-Apr-2014 17:31 (57 replies)
Pages... 2 3 4


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mxpress on 23-Apr-2014 14:22 (69 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by KiwiNZ on 23-Apr-2014 20:57 (169 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


Labour MP Shane Jones to step down
Created by jeffnz, last reply by jeffnz on 23-Apr-2014 20:41 (32 replies)
Pages... 2 3


Upcoming Freeview Restack AUCKLAND
Created by Brunzy, last reply by richms on 23-Apr-2014 21:05 (13 replies)

Paywave unauthorised transaction
Created by Ford, last reply by Jase2985 on 23-Apr-2014 17:13 (69 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.