Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



8 posts

Wannabe Geek


Topic # 106574 26-Jul-2012 14:18 Send private message

We have an Xnet configured LinkSys SPA2102 box to handle our phone calls. Whenever we turn the unit off and on again (e.g. reset, powercut etc), the unit resets its time and date (back to  12:00 am on 1/1/1900, I think?) That means that when calls come in, our Uniden cordless phone shows the wrong date and time. Log entries will also be based on time since last restart.

The only way that I can remedy this is by doing a factory reset on the SPA2102, entering the NZ daylight savings rules and saving, entering the configuration file address on the provisioning tab, powering the unit off and on again and then (very quickly!) setting date and time before Xnet’s configuration file locks me out! Needless to say, this is a bit of a pain!

I have a couple of questions ...
  • Is it normal that the SPA2102 loses its time settings when powered off and on again? Or should it be retaining its settings?
  • Why can't World Exchange either configure the SPA2102 to pick up the correct time from a timeserver on the internet? Or ... why can't they leave access to the time settings unlocked so that it is possible to update these without all the rigmarole?
PastorMike

Create new topic
173 posts

Master Geek

Trusted

  Reply # 662418 26-Jul-2012 14:49 Send private message

Hello Pastormike,

I'm unable to reproduce this error in testing with my 2102 and your config has the correct daylight saving rule set. I can see some issues with your device picking up its config however where it is getting 304 errors on most config downloads. As a precaution I have recreated your config, if you could reset the 2102 and have it download a fresh default and final config and let me know the result.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





8 posts

Wannabe Geek


  Reply # 662424 26-Jul-2012 15:01 Send private message

Nicholas

Thanks for your quick reply.

Could you please clarify your reply for me?

Do I simply need to power off the device and power it on again? Or do I need to do a factory reset and then re-enter the address for the config file? Also, should I set the date and time before adding the address for your config file to the provisioning tab? Or should it pick up the correct time once your config file is activated?

The reason that I said I needed to set the daylight savings rule is that when daylight savings stopped, the SPA2102 was then an hour out (though that may have been an older version of the config file?) Also, after a factory reset, the rule shows as wrong and I have no way of checking how the rule is set after your config file has loaded since I am then locked out of the regional tab (+ I have to connect an ethernet cable to the device and hook up my laptop because your config file disables webadmin (though your original config file did not?))

PastorMike

173 posts

Master Geek

Trusted

  Reply # 662427 26-Jul-2012 15:06 Send private message

Factory reset it to clear any residual configs and settings on it. Web admin is off by default but you should be able to reenable it.





Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz



173 posts

Master Geek

Trusted

  Reply # 662431 26-Jul-2012 15:09 Send private message

enable web admin.

lift handset press "*" 4 times
enter 7932#
Press 1 to enable WAN access

use wan IP to access 2102.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





8 posts

Wannabe Geek


  Reply # 662456 26-Jul-2012 15:44 Send private message

Nicholas

I've tried this after your config file is activated. When I go to (re)enable web admin, it asks me for a password (which has been set by WxC) and so I am unable to enable it.

PastorMike



8 posts

Wannabe Geek


  Reply # 662465 26-Jul-2012 15:51 Send private message

Nicholas

Also you've not answered my other questions ...

Should I set the date and time before adding the address for your config file to the provisioning tab? Or should it pick up the correct time once your config file is activated?




8 posts

Wannabe Geek


  Reply # 663292 28-Jul-2012 14:33 Send private message

Problem all solved! Thanks Andrei!

I was setting up a static IP address for the SPA2102 so that it would not get an address in the range that I have set up for my kids' PCs. You don't want your phone line dropping out at 9:45pm and not coming on again till 7am the next morning!

This meant that the SPA2102 did not pick up all of its configuration settings from WxC. Apparently then I would have needed to manually enter Xnet's DNS servers in order for the time settings to propogate.

Anyway, I've now set up my main router to always assign a particular IP address to the SPA2102 (one outside of the time-limited range) and it all works beautifully.

Thanks WxC for top-notch service!

PastorMike

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

How good is your general Science Knowledge?
Created by Aredwood, last reply by joker97 on 31-Oct-2014 23:44 (39 replies)
Pages... 2 3


Government Limos
Created by networkn, last reply by Bung on 31-Oct-2014 12:39 (94 replies)
Pages... 5 6 7


Snap refuses to replace faulty gear
Created by Brendan, last reply by MadEngineer on 28-Oct-2014 19:07 (92 replies)
Pages... 5 6 7


Shutup and take my money (via NFC on my mobile phone)
Created by sxz, last reply by sonyxperiageek on 31-Oct-2014 22:34 (24 replies)
Pages... 2


Uber: a cheaper taxi ride?
Created by kingdragonfly, last reply by livisun on 31-Oct-2014 14:47 (34 replies)
Pages... 2 3


OneDrive code giveaway - go!
Created by freitasm, last reply by pgsheng on 1-Nov-2014 01:50 (33 replies)
Pages... 2 3


DDos Protection from ISP
Created by charsleysa, last reply by freitasm on 31-Oct-2014 12:11 (46 replies)
Pages... 2 3 4


Sky will be 'upgrading software' of My Sky to connect to internet. What does that mean?
Created by Geektastic, last reply by Jase2985 on 1-Nov-2014 07:06 (28 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.