Seekay: Thanks for everyone?s comments?great that all Geekzone members knew about the new plan through forum post(s).
I think you may have missed the point.
WxC did notify customers - it's not just Geekzone members who know about these changes, but of course being like minded people who take an active interest in technology, Geekzone members would be more likely to be aware of this sort of thing (same as taxi drivers being interested in fuel prices, or a new fuel efficient car).
Seekay:World Exchange?s revenue would drop up to $300000/month if all their existing 50000 customers (if all were on Fusion) were to change their plan?I just can?t help thinking World Exchange have no motivation to change these customers over in a hurry.
Bear in mind that just because the new plans are obviously more suited to you, that this is not the case for everyone, so changing existing customers to new plans should not be a goal. It's not realistic to make the assumption that your user requirements are the same as every other customer's.
The new plan will however have achieved its purpose in that it will look/be competitive to prospective new customers who will have looked at their website.
Sorry to raise old news, I didn?t realise it had been posted previously (I?m new to Geekzone) but it just didn?t seem to be handled fairly by World Exchange.
There was a fairly lengthy thread on here a few months ago regarding Xnet plans, although the primary focus was discussing value for money for higher usage customers, you might find it interesting to have a read.
I'm not sure why you believe you have been treated unfairly. They have advised you by posting new pricing on their website, as well as a notification on your invoice - The ball is in your court what plan to pick.