I'm moving houses in a few weeks and the new house we're moving to is connected up via fibre lines. I'm currently with Telecom (which I do like and prefer), but they told me they cannot access those fibre lines, so I would need to choose WorldxChange.
BTW, I'm moving to the Addison area in Takanini, Auckland.
To be honest, I've never heard of WorldxChange before and wanted to ask a few questions on them.
I rang them up today and did set up a new connection, so everything can go smooth from the day we move in (which is around the 21st Oct). They told me fibre connection would take up to 20 business working days! I never knew it would take this long! So, we might not even get connection once we move in...
I was wondering how many days it took you guys to until they got back to you to finish your connection and to get a technician out to setup the connection?
Also, how is their service like? Is their connection always good? Any problems with them?
Any feedback and comments will be greatly appreciated.