Hi, been a customer for sometime and have noticed a massive dedegration in call quality and usability this year.  WorldXchange helpdesk point the finger at congestion and we’ve downgraded our codec, but trying to make or receive any call during the evenings (like when we’re actually at home) is a true waste of breath.

 

Any suggestions?

 

I know a guy in Telecom who wants our business and despite the separation actually should be able to pull strings with Chorus if required.

 

Happy to remain a loyal customer, but ONLY if I can have a usable product.