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206 posts

Master Geek
+1 received by user: 1


Topic # 112530 11-Dec-2012 21:18 Send private message

Hi,

We recently moved and I have updated my address using the xport website for the emergency services, but the billing address has not updated and I can’t see how to change it online - can I do it, or do I need to call?

Thanks

Andy

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329 posts

Ultimate Geek
+1 received by user: 3

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WorldxChange

  Reply # 731081 12-Dec-2012 08:36 Send private message

Hi Andy, 

Unfortunately it's not possible to update the billing address online, you'll have to give us a call on 0800 123 123 and speak to one of the customer care team. 

I'll raise this query with our development team as it would be handy to do this via the Xport Portal. 

Thanks 
Cameron 







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