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Forums › WorldxChange / XNet / VFX › $120 per month just to get caller ID DVX trunks? RESOLVED


2602 posts

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Topic # 113992 4-Feb-2013 10:13 Send private message

Looking into DVX trunks for a customer; but it would appear you need to pay $12 per DDI per month for advanced features; i.e. if you are wanting Caller ID and you have a block of 10 DDI's, you have to pay an extra $120 per month, on top of n X $20 per trunk channel.

Has something been missed here? Caller ID is a pretty basic standard feature for VoIP these days I would have thought?

Cheers
Fraser




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
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2370 posts

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  Reply # 755462 4-Feb-2013 11:31 Send private message

Na that can't be right. We don't have callerID add on for our DVX and the person who is callings name comes up on the phone?







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  Reply # 755465 4-Feb-2013 11:33 Send private message

Zeon: Na that can't be right. We don't have callerID add on for our DVX and the person who is callings name comes up on the phone?

Yea, I'm sure it can't be right, but I asked and WxC staff checked a couple of times.




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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WorldxChange
  Reply # 755482 4-Feb-2013 11:54 Send private message

Hi Fraser,

This should be a standard service, if you are having issues with the Calling Line ID coming through please let me know.

Regards

Josh




http://www.xnet.co.nz

http://www.xnet.co.nz/vfx



2602 posts

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  Reply # 755483 4-Feb-2013 12:05 Send private message

joshp: Hi Fraser,

This should be a standard service, if you are having issues with the Calling Line ID coming through please let me know.

Regards

Josh

OK, so do all DDI's carry the same base services a per VFX lines (with excepetion of voicemail)? If not the same, what are the base services for DVX trunk & DDI?

Cheers
Fraser




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

198 posts

Master Geek

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WorldxChange
  Reply # 755517 4-Feb-2013 13:15 Send private message

Hi Fraser,

The DVX product is designed as a SIP trunking service where your PABX would have all of the typical functionality that is bundled with the VFX services, this gives you greater control internally of what features are used and or needed at a user level. As such the products features are as follows:

Calling Line ID, Call waiting, Calling Name Retrieval, Caller Line ID blocking (outbound). A trunk level Call Forwarding Unreachable is also supplied which will divert any calls to a number of your choosing when or if we are unable to deliver a call to your PABX.

Let me know if you have any other questions.

Regards

Josh




http://www.xnet.co.nz

http://www.xnet.co.nz/vfx



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  Reply # 755530 4-Feb-2013 13:29 Send private message

Cheers for the clarification.





Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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