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Topic # 113992 4-Feb-2013 10:13 Send private message

Looking into DVX trunks for a customer; but it would appear you need to pay $12 per DDI per month for advanced features; i.e. if you are wanting Caller ID and you have a block of 10 DDI's, you have to pay an extra $120 per month, on top of n X $20 per trunk channel.

Has something been missed here? Caller ID is a pretty basic standard feature for VoIP these days I would have thought?

Cheers
Fraser




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  Reply # 755517 4-Feb-2013 13:15 Send private message

Hi Fraser,

The DVX product is designed as a SIP trunking service where your PABX would have all of the typical functionality that is bundled with the VFX services, this gives you greater control internally of what features are used and or needed at a user level. As such the products features are as follows:

Calling Line ID, Call waiting, Calling Name Retrieval, Caller Line ID blocking (outbound). A trunk level Call Forwarding Unreachable is also supplied which will divert any calls to a number of your choosing when or if we are unable to deliver a call to your PABX.

Let me know if you have any other questions.

Regards

Josh




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