Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




13 posts

Geek


Topic # 114064 6-Feb-2013 21:30 Send private message

I occasionally check in with the Xnet home page to check the latest.
Daughters being home from uni the last two months. Data usage goes right up. Aargh!
Yesterday I visit Geekzone WXC page first time in months and Holy Crap! New plans have being out since early December.
Upon further investigation it is found that Xnet homepage has no mention of this. Still advertising old plans. Huh? That's odd.
No "cold call" has being received about it being in my best interest to change from old/current $70 fusion-VoIP plan to one of the new plans.
Also what's with the difference between the 0800 numbers for Xnet homepage and the 0800 number shown on the new plans page? And I say page as I can only see one page re new plans. And I had to hunt that page down.
Seems strange that the "new" plans are so secret.
Am I missing something here?

Create new topic
329 posts

Ultimate Geek
+1 received by user: 3

Trusted
WorldxChange

  Reply # 756782 7-Feb-2013 08:23 Send private message

The sales team have been busy trying to contact everyone with the details,  I've passed on your details and will have you called to discuss them shortly. 

The Xnet website is currently under review and no changes are being made to the site.  No difference in the numbers, they both go to the Sales Team.







224 posts

Master Geek
+1 received by user: 6


  Reply # 756789 7-Feb-2013 08:30 Send private message

LOL - the advertisement at the top of this page for me is currently showing WxC's six new plans.

Maybe if you visited Geekzone more you would've seen the new plans that way! :P

3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 756791 7-Feb-2013 08:34 Send private message

We also posted here for our loyal supporters

http://www.geekzone.co.nz/forums.asp?forumid=65&topicid=112088

Correction Mauricio posted here Embarassed




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



13 posts

Geek


  Reply # 756792 7-Feb-2013 08:36 Send private message

Thanks Cameronn, have just being contacted by Luke and new plan is underway. Great service!

Re previous post (LOL visit Geekzone more often) some of us have a life outside of hanging out on forums etc.

2914 posts

Uber Geek
+1 received by user: 34

Trusted

  Reply # 757041 7-Feb-2013 17:43 Send private message

I was not phone either, so a month ago I sent an e-mail to the sales team. Never heard back, but this month my invoice shows it was changed over on the day. I have to say it would have been nice if at least I got a reply e-mail to say it was done, only had the automated one saying my e-mail was received. No ticket number either. (Constructive criticism, not complaint as such.)




You can never have enough Volvos!


3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 757045 7-Feb-2013 18:02 Send private message

Thanks Niel, appreciate the feedback




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

329 posts

Ultimate Geek
+1 received by user: 3

Trusted
WorldxChange

  Reply # 757062 7-Feb-2013 18:51 Send private message

I'll follow this up with Sales/Provisioning,  you should have at the very least a received confirmation change plan email.







3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 757063 7-Feb-2013 18:55 Send private message

Thanks Cam, saves me coming and seeing you in the morning :)




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

329 posts

Ultimate Geek
+1 received by user: 3

Trusted
WorldxChange

  Reply # 757349 8-Feb-2013 14:43 Send private message

Still trying to confirm what has happened with the confirmation email, looks like it should have gone out, should have hit your Xnet email (same email it was requested from).  We've also tested the process and it doesn't appear to be broken. 

Might have some more information this afternoon,  thanks for bringing it to our attention. 









2914 posts

Uber Geek
+1 received by user: 34

Trusted

  Reply # 757371 8-Feb-2013 15:34 Send private message

Thanks guys, I only got the auto reply dated 7 January at 5:23. Ray is in the process of phoning me, caught me as I left work on my bicycle so will call back later.




You can never have enough Volvos!


Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Netflix officialy launching in NZ in March
Created by jarj, last reply by tdgeek on 21-Nov-2014 19:08 (97 replies)
Pages... 5 6 7


Current Netflix payment method as of Nov 14 - Cant pay
Created by andynz, last reply by Regs on 24-Nov-2014 17:00 (29 replies)
Pages... 2


Click Monday Deals
Created by mrtoken, last reply by Krishant007 on 24-Nov-2014 17:11 (25 replies)
Pages... 2


Gull Employment Dispute.
Created by networkn, last reply by sir1963 on 24-Nov-2014 17:30 (90 replies)
Pages... 4 5 6


SEO spammers
Created by freitasm, last reply by jamesrt on 24-Nov-2014 16:09 (25 replies)
Pages... 2


Free 1gb data with $19 combo until end of Jan 2015 (1.5gb total)
Created by eXDee, last reply by un1qo on 24-Nov-2014 14:51 (21 replies)
Pages... 2


SSD hard drive in aging HTPC disappointingly slow
Created by watman, last reply by joker97 on 23-Nov-2014 22:02 (20 replies)
Pages... 2


To use online streaming do I need to be a geek with unlimited fibre broadband?
Created by Beecee, last reply by littleheaven on 21-Nov-2014 16:12 (21 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.