Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

Topic # 114457 20-Feb-2013 13:35 Send private message

Vodafone have a major P1 IN issue that is effecting all WxC 0800's when dialled from the Vodafone network, Call to 0800's will fail when dialed from the Vodafone network.

This occurred at approx 9:10 this morning and is still ongoing, we do not have any ETR as the information from Vodafone is very light at this stage, however the fault is tagged as a P1 fault by Vodafone.





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

Create new topic
16140 posts

Uber Geek
+1 received by user: 1186

Trusted
Vodafone NZ

  Reply # 766410 20-Feb-2013 13:39 Send private message

Can you email the 0800 numbers and I can sort it out now

john (dot) reader (at) vodafone (dot) com




edit: I should ask how many?






3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 766412 20-Feb-2013 13:40 Send private message

INC1196005 , if you can I would be amazed Jon




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

16140 posts

Uber Geek
+1 received by user: 1186

Trusted
Vodafone NZ

  Reply # 766413 20-Feb-2013 13:41 Send private message

I am working on the master ticket




16140 posts

Uber Geek
+1 received by user: 1186

Trusted
Vodafone NZ

  Reply # 766414 20-Feb-2013 13:42 Send private message

Oh that is the master ticket






3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 766416 20-Feb-2013 13:43 Send private message

Thought it would be, been down a long time , any ETR John ?




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

374 posts

Ultimate Geek
+1 received by user: 4

Subscriber

  Reply # 766441 20-Feb-2013 14:12 Send private message

FYI this issue affects 0800 numbers hosted with TelstraClear as well.

TCL business faults have called me back twice and say vodafone advise estimated fix is 13 hours (not sure where the 13 hours comes from, must be a major though).



3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 766444 20-Feb-2013 14:16 Send private message

blair003: FYI this issue affects 0800 numbers hosted with TelstraClear as well.

TCL business faults have called me back twice and say vodafone advise estimated fix is 13 hours (not sure where the 13 hours comes from, must be a major though).


It is




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

16140 posts

Uber Geek
+1 received by user: 1186

Trusted
Vodafone NZ

  Reply # 766446 20-Feb-2013 14:17 Send private message

No one from Vodafone across this issue has advised 13 hours for the fix




Voice Engineer @ Orcon
1777 posts

Uber Geek
+1 received by user: 380

Trusted
Orcon
Subscriber

  Reply # 766449 20-Feb-2013 14:26 Send private message

FYI, this affects 0800/0508 numbers hosted with Orcon as well.

374 posts

Ultimate Geek
+1 received by user: 4

Subscriber

  Reply # 766451 20-Feb-2013 14:28 Send private message

johnr: No one from Vodafone across this issue has advised 13 hours for the fix


I didn't think they would have.

I assume it is more likely that vodafone have said nothing officially, but TCL know it is major and have to advise their business customers something, so they have come back with a number that for most of us means 'it won't be fixed for work today'.



3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 766462 20-Feb-2013 14:45 Send private message

Starting to come back online , thanks JohnR




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

59 posts

Master Geek
+1 received by user: 3


  Reply # 766477 20-Feb-2013 15:04 Send private message

Thanks John, working from our end now!

Voice Engineer @ Orcon
1777 posts

Uber Geek
+1 received by user: 380

Trusted
Orcon
Subscriber

  Reply # 766482 20-Feb-2013 15:11 Send private message

Still broken calling Orcon tollfree numbers.  I am told there is still no ETR.

1421 posts

Uber Geek
+1 received by user: 56

Subscriber

  Reply # 766487 20-Feb-2013 15:20 Send private message

johnr: I am working on the master ticket


Surely you mean master filter  Innocent

We know master filters fix most things.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Lightbox press event release
Created by freitasm, last reply by steve98 on 31-Jul-2014 21:31 (79 replies)
Pages... 4 5 6


New Mobile plans coming?
Created by nunasdream, last reply by BigHammer on 31-Jul-2014 19:32 (74 replies)
Pages... 3 4 5


Does acupuncture work?
Created by timmmay, last reply by timmmay on 31-Jul-2014 20:47 (45 replies)
Pages... 2 3


Checking UHF aerial is working
Created by OnceBitten, last reply by B1GGLZ on 28-Jul-2014 21:49 (21 replies)
Pages... 2


2010 Honda Jazz, Suzuki Swift - which has higher maintenance cost?
Created by joker97, last reply by jonathan18 on 31-Jul-2014 10:47 (76 replies)
Pages... 4 5 6


2 x PS4s to give away. Geekzone members only.
Created by BigPipeNZ, last reply by bjorn on 31-Jul-2014 15:43 (72 replies)
Pages... 3 4 5


Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by DonGould on 29-Jul-2014 21:57 (93 replies)
Pages... 5 6 7


VF, why you lie to me?
Created by kenkeniff, last reply by Handle9 on 31-Jul-2014 18:53 (68 replies)
Pages... 3 4 5



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.