I've got a SPA9000/SPA400/SPA942 x 4 setup with WXC. A couple of times in the last week we've had a caller showing as Anonymous ringing through and when we answer the call it ends immediately. They ring back and same happens. This is on our 0800 number, one time it happened the caller fortunately tried our other number 04 381 xxxx and they commented that they were getting disconnected.
This has only happened a couple of times now and we get heaps of other calls on the 0800 number that don't have a problem. I don't see how this would be a problem with our setup but I'm not sure where to go from here.
I talked with our friendly ex-dealer Andrew TD he referred me to here and Mr. Biddle. I'm based in Wellington, is there anyone local that can help us out? We've also got a small problem with forwarding calls to cell phones that we need some help with. I am technical and would be able to make any necessary config changes if the answer to this is obvious.
Your help would be appreciated. Cheers, Rob.