Can access www.capitahartshead.co.uk ONLY via proxyserver

sunfolk

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Topic # 82871 6-May-2011 21:33
Hi all, I am having a problem accessing this financial services website.I am only able to access it via a proxyserver (eg www.bind2.com) which is unsecure,so not suitable. I have raised the issue with Xnet and Capitahartshead, but was wondering if other people are having the same problem or is it just me? Thanks in advance, Shirley :)

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Reply # 466364 6-May-2011 23:32
works ok from a callplus connection Need help implementing Microsoft CRM? Give OA Systems a shout. Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

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Reply # 466366 6-May-2011 23:36
Not working here on Vodafone NZ Fixed Line Broadband. UPDATE: Interestingly, it works off of my Vodafone NZ Mobile Broadband (iPhone 4).

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Reply # 466374 7-May-2011 01:05
Working no problem here on telecom

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Reply # 466383 7-May-2011 07:15
Works on TelstraClear cable.

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Reply # 466387 7-May-2011 07:57
Change your DNS to one confirmed working, like TelstraClear. Issue is probably with the XNet DNS not resolving that address. You can never have enough Volvos!

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Reply # 468030 11-May-2011 19:47
Hi, thanks for the replies, sorry for the delay in getting back to you. Tried changing my DNS server to xtras (202.27.158.40 / 202.27.156.72) but no success. Talked to the Xnet techs they were able to access the site by using an IP address in a different range to mine. They suggested that the site may be blocking ip addresses in my range, so will have to contact capitahartshead. Thanks again Shirley

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Reply # 468265 12-May-2011 13:11
Interesting. I'm on Xnet too and have tried to access this site but can't. I've found Xnet can be quite finicky with what it'll connect to at times and if I can't get where I want to go using IE (9) I'll try Firefox or Chrome. That didn't work in this case. Tried doing a ping and a tracert - both failed. But, through a proxy there's no problems with connecting. Hope it gets sorted out for you soon. Chuck Norris has abolished the periodic table of elements. The only element he recognises is the element of surprise!