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Master Geek
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Topic # 82871 6-May-2011 21:33 Send private message

Hi all,
I am having a problem accessing this financial services website.I am only able to access it via a proxyserver (eg www.bind2.com) which is unsecure,so not  suitable.
I have raised the issue with Xnet and Capitahartshead, but was wondering if other people are having the same problem or is it just me?

Thanks in advance,   Shirley  :)

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Infrastructure Geek
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  Reply # 466364 6-May-2011 23:32 Send private message

works ok from a callplus connection




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  Reply # 466366 6-May-2011 23:36 Send private message

Not working here on Vodafone NZ Fixed Line Broadband.
UPDATE: Interestingly, it works off of my Vodafone NZ Mobile Broadband (iPhone 4).

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  Reply # 466374 7-May-2011 01:05 Send private message

Working no problem here on telecom

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  Reply # 466383 7-May-2011 07:15 Send private message

Works on TelstraClear cable.

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  Reply # 466387 7-May-2011 07:57 Send private message

Change your DNS to one confirmed working, like TelstraClear. Issue is probably with the XNet DNS not resolving that address.




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Master Geek
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  Reply # 468030 11-May-2011 19:47 Send private message

Hi, thanks for the replies, sorry for the delay in getting back to you.

Tried changing my DNS server to xtras  (202.27.158.40 / 202.27.156.72) but no success.
Talked to the Xnet techs they were able to access the site by using an IP address in a different
 range to mine.

They suggested that the site may be blocking ip addresses in my range, so will have to contact
 capitahartshead.

Thanks again 
Shirley

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  Reply # 468265 12-May-2011 13:11 Send private message

Interesting. I'm on Xnet too and have tried to access this site but can't. I've found Xnet can be quite finicky with what it'll connect to at times and if I can't get where I want to go using IE (9) I'll try Firefox or Chrome. That didn't work in this case.

Tried doing a ping and a tracert - both failed. But, through a proxy there's no problems with connecting. Hope it gets sorted out for you soon.

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