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WXC / VFX
SPA3102-AU CFG not working
Hi there, just got a new SPA3102-AU today and followed the video instructions to get it working. I also tried a reset etc. But I'm still not getting a line light.
The only thing I can think of is that it's unable to read the cfg file. So tried putting it into my browser:
Is that supposed to be forbidden? Surely the router can't read the cfg if it's forbidden, or does the router access it another way.
I'm accessing the Internet through the SPA3102-AU, so that's definitely working. And I used to have a WAG-310 and that worked so it's not on Xnets end. Not sure where to turn?
Thanks for any help in advance!
+1 received by user: 1527
$MA expands to your device MAC address.
Sounds like WxC don't have your MAC correctly tied to your account to create a provisioning file.
+1 received by user: 60
Phone in and check with the help desk that hey have the correct model and mac address in the system.
Yes I am a employee of WxC (My Profile)
... but I do have my own opinions as well
Ah, of course, new hardware, new MAC. Thanks!
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