Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3 posts

Wannabe Geek


Topic # 84764 7-Jun-2011 22:05 Send private message

Ahoy'hoy!

I'm having a problem setting up my Siemens Gigaset A580 IP phone with XNet VFX. The wierd thing is that incoming calls are working and I can make outgoing calls from my Android phone using the same account on the same network. The phone reports itself as registered and my account shows the registration in the MyVFX control panel, however when I try to make a call I get the message 'Not Available' on the handset accompanied by a 3-note tone.

I've also opened the following ports on my router (a WRT54GL running OpenWRT Backfire);

5060 TCP/UDP
5004-5020 UDP
10000-10100 UDP (not sure if these are necessary)

Has anyone experienced the same problem? It must be some configuration for the phone that I'm missing given that other things are working.

Thanks in advance,

Cheers,

Rob Connolly

Create new topic
603 posts

Ultimate Geek
+1 received by user: 2


  Reply # 478980 8-Jun-2011 15:08 Send private message

Hi Rob,

If possible I would run wireshark on it somehow? (if your router will port mirror the traffic, or perhaps you can run some sort of SIP proxy between the gigaset and VFX/Xnet so you can look at what call info your handing to WXC. Probably something simple like munged callerid.



3 posts

Wannabe Geek


  Reply # 479058 8-Jun-2011 18:11 Send private message

Hi,

I've tried Wireshark, but I'm not seeing any SIP packets. I assume I do need the port mirroring or a proxy as you said, however i have no idea how too set either of these up!

After a firmware update this morning the handset now reports a 404 error. Looking this up in the manual it says I have the wrong number, however no numbers that I try work. I have checked the default services for outgoing calls and it is definately set to use VFX.

Cheers,

Rob

19225 posts

Uber Geek
+1 received by user: 1100

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 479100 8-Jun-2011 20:58 Send private message

Might pay to post you're settings as you obviously have something configured incorrectly.



3 posts

Wannabe Geek


  Reply # 479101 8-Jun-2011 21:04 Send private message

Hi,

OK settings are as follows:

Authentication Name:  auth name as provided
Authentication Password: auth pass as provided
Username: 9950**** (i.e. the phone number without the leading zero)
Display name: as username

Domain: xport.co.nz
Proxy server address: pan.wxnz.net
Proxy server port: 5060
Registrar server: pan.wxnz.net
Registrar server port: 5060

STUN disabled.
Outbound proxy disabled.

As I said the connection was being registered and inbound calls were working, although further fiddling tonight seems to have broken that.

Cheers,

Rob

EDIT: Removing the funky firewall settings I was playing with for a SIP proxy and restarting everything has fixed it so I can register again. Still getting a 404 on outbound calls though.

204 posts

Master Geek
+1 received by user: 1

Trusted
WorldxChange

  Reply # 479658 10-Jun-2011 11:15 Send private message

For others that read this thread, the issue was fixed by setting the domain to pan.wxnz.net :)

Cheers

Josh 




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Geekzone giveaway: Thecus N2310 NAS
Created by freitasm, last reply by engty on 24-Jul-2014 20:18 (76 replies)
Pages... 4 5 6


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by NonprayingMantis on 24-Jul-2014 18:44 (38 replies)
Pages... 2 3


MH 17 "shot down" all dead
Created by joker97, last reply by tdgeek on 24-Jul-2014 14:34 (202 replies)
Pages... 12 13 14


Sickening floral smell in car, What next?
Created by TimA, last reply by hio77 on 24-Jul-2014 20:28 (21 replies)
Pages... 2


PB Computers experiences
Created by KiwiNZ, last reply by jlittle on 24-Jul-2014 16:59 (40 replies)
Pages... 2 3


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Is working in IT making you less manly?
Created by dotnetdev, last reply by Dynamic on 24-Jul-2014 16:02 (38 replies)
Pages... 2 3


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.