Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



143 posts

Master Geek
+1 received by user: 5


Topic # 85582 21-Jun-2011 19:12 Send private message

I'm using a AG310 and a TP-Link wireless N router running DD-WRT and have recently had issues where internet just plainly times out.

The Ag310 doesn't appear to switch off or power cycle, but I simply lose an internet connection. Initially what happened was as soon as I tried to use VFX (both outgoing and incoming), after about talking for a minute the entire internet connection would fail.

In terms of trouble shooting, I decided that the 15m telephone cable extension might be a problem and so I temporarily moved the modem right next to the phone jack while I ordered a custom made BT to RJ11 cable.

During this time I experienced no problems at all.

After I got my 7m custom cable and moved the modem and router back to their original position, everything worked fine until a couple days ago. While initially(back when I had the extension cable) everytime I used VFX the same problem would present, now it is intermittent and sometimes the internet connection even disconnects without any VFX activity(it also sometimes works for long periods without any problems).

Xnet did a 24 hour line analysis and noted around 9 disconnections in that period. Many were in the wee hours where there was no internet/VFX activity.

Hope you guys have some ideas.

Cheers.

EDIT: Just observed the AG310 when this happened, first the Internet light goes off, and then the LED for DSL goes off. All other activity lights stay on - few minutes after I hang up phone DSL and internet lights come back on.

Create new topic
2693 posts

Uber Geek
+1 received by user: 397


  Reply # 484328 22-Jun-2011 12:41 Send private message

It could be a power supply that is failing slowly. The highest power draw from the modem will be when a voice call is connected, so it makes sence that that is when the problem first showed up. You may find that it is also temperature sensitive, hence the problems in the middle of the night.

If possible, grab another modem, and see what happens with the disconections (even if it doesn't have the VOIP side of things going), just to confirm the problem is with your modem.

If another modem works fine, then try a factory reset on yours (you will have to set it up again from scratch), or borrow a power supply from something else to test with. From memory, they are 12VDC, min 1.25A.



143 posts

Master Geek
+1 received by user: 5


  Reply # 484613 22-Jun-2011 20:09 Send private message

Awesome, new power supply from DSE seems to have done the trick. I even noted the LED activity lights are much brighter. You were spot on with your diagnosis. Many thanks

2693 posts

Uber Geek
+1 received by user: 397


  Reply # 484662 22-Jun-2011 21:15 Send private message

Excellent Cool

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Another Trade Me competitor: SellShed
Created by freitasm, last reply by mattwnz on 20-Oct-2014 15:16 (22 replies)
Pages... 2


Why would Suresignal calls be worse quality than non-Suresignal calls from the same location?
Created by Geektastic, last reply by gzt on 20-Oct-2014 15:08 (37 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 20-Oct-2014 21:03 (16 replies)
Pages... 2


Picture resizing on the forum
Created by Jase2985, last reply by freitasm on 18-Oct-2014 13:32 (13 replies)

Internet question...
Created by Geektastic, last reply by Geektastic on 17-Oct-2014 22:59 (40 replies)
Pages... 2 3


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)

iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by alexx on 20-Oct-2014 13:34 (45 replies)
Pages... 2 3


Why do people keep thinking National are doing a great job?
Created by sxz, last reply by BurningBeard on 20-Oct-2014 11:06 (155 replies)
Pages... 9 10 11



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.