100% Latency increase since planned ADSL outage last night.

Forums › WorldxChange / XNet / VFX › 100% Latency increase since planned ADSL outage last night.

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416 posts

Ultimate Geek

Reply # 493126 13-Jul-2011 23:05
slowly coming right at around 10:30 "Ping Monitor" Gadget shows about 10 minutes of 5 second pings to northnet.net.nz Max 105mS, Average 47, errors 2, current ping 47mS. I think the max is from the whole time the gadget has been running. BTW Gadget is free and can trend up to 5 hosts. Called "Ping Monitor". working here on Win7 64 bit. Poor substitute for Pingplotter pro but thats a couple of hundred bucks! Regards Allen

Cameronn

295 posts

Ultimate Geek

Trusted

WorldxChange

Reply # 493397 14-Jul-2011 15:21
Can anyone with continued latency issues at night PM me their Xnet username. I'm following up this issue with Operations and would like to confirm a few things.

techsta

31 posts

Geek

Reply # 493453 14-Jul-2011 18:04
settled down at some stage 6pm getting on average 67ms to www.google.co.nz wouldn't mind 40ms :) since y'all looking at it

AllenG

416 posts

Ultimate Geek

Reply # 493507 14-Jul-2011 20:34
Creeping up again. 1 hour up to 20:30 700 x 5 second pings. Blue are pings, red is average. (drops to zero are no replies) 1 hour from same 19:30 to 20:30 21/5/11 as comparison. (around 50mS pings) Full Size http://www.geekzone.co.nz/imagessubs/faa23c52f8ba3918d7d3677b8d93ab0a.jpg Anyone else?

LiQuidAce

81 posts

Master Geek

Reply # 493532 14-Jul-2011 22:18
Pings over 130 to on3 servers whereas i normally get 30ms~ Sort this out ASAP, this is stupid......

AllenG

416 posts

Ultimate Geek

Reply # 493536 14-Jul-2011 22:33
LiQuidAce: Pings over 130 to on3 servers whereas i normally get 30ms~ Sort this out ASAP, this is stupid...... Did you PM your details to Cameronn? He is trying to track it down. Needs your xnet username to narrow down where the problem is. Regards Allen.

LiQuidAce

81 posts

Master Geek

Reply # 493545 14-Jul-2011 23:05
Yip i emailed him before :)

AllenG

416 posts

Ultimate Geek

Reply # 493546 14-Jul-2011 23:07
Latency came down to usual levels over about 10 minutes 22:35 to 22:45 Apologies for the lack of proper scales on the graphs. My Pingplotter pro trial licence has ended. using free Ping Monitor Gadget & WinPing App. 10 minute ping graph 22:35 - 22:45 current ping 48mS 3.75 hours 19:30 to 23:20 2735 x 5 second pings Blue is ping, red is average. Regards Allen.

LiQuidAce

81 posts

Master Geek

Reply # 493547 14-Jul-2011 23:22
Yeah mines also gone down to normal :)

Niel

2466 posts

Uber Geek

Trusted

Reply # 493573 15-Jul-2011 06:09
The past couple of days my speed is great, at peak time it is virtually the same as off-peak, just under 8Mbps at 3.5km from the exchange. Connection speed and attenuation is the same it's been for years. But, ping is 10ms. This happened only in the last couple of days. Perhaps a coincidence, perhaps the reason: we got fibre installed to the node and I think the cabinet got upgraded to Whisper. Their just finishing off the digging, about to concrete the footpath. But I thought there would be longer testing. And my stats are the same as always, just the ping is very low and the speed is uncongested (both national and international). So either it is the XNet changes, or it is my cabinet, but your ping issue does not seem to be widespread. You can never have enough Volvos!

AllenG

416 posts

Ultimate Geek

Reply # 493581 15-Jul-2011 07:42
Where abouts in the country are you Neil? I'm in Taranaki and have never had any ping better than about 45mS Ever, when eveything is working normally, it sits at around 50mS. Cameron, Maverick, how do I get sub 10mS latency in my neck of the woods? (New Plymouth) PPPoE on EUBA ? My Linksys Wag54Gp2 supports "RFC2516 PPPoE" Encapsulation, When my new Islam is fully enabled for ADSL2+ should I be switching? Allen

Cameronn

295 posts

Ultimate Geek

Trusted

WorldxChange

Reply # 493648 15-Jul-2011 10:41
Hi Allen, Interleaving off will drop your ping, but it could introduce CRC errors & packet loss - not something you want with the VFX service. We could give it a try though, 24 hours to turn it off, 24 hours to turn it back on if required. No change to PPPoA RFC2364 is required when your service changes to ADSL2+, I'll see if I can get an update from Wholesale on that - shouldn't be too much longer. I'm investigating latency issues at the moment, some of which could be related to local node congestion. However I don't think that's the case with your node Allen as your latency only jumped again recently. Thanks Cameron

coffeebaron

2604 posts

Uber Geek

Trusted

Subscriber

Reply # 493726 15-Jul-2011 13:55
Hmm, looks like my pings have jumped. Maybe my interleave has been turn back on. Normally 10-15ms during the day. Will PM Cameron. Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\Tech>ping www.google.co.nz Pinging www.l.google.com [74.125.237.84] with 32 bytes of data: Reply from 74.125.237.84: bytes=32 time=77ms TTL=55 Reply from 74.125.237.84: bytes=32 time=79ms TTL=55 Reply from 74.125.237.84: bytes=32 time=80ms TTL=55 Reply from 74.125.237.84: bytes=32 time=78ms TTL=55 Ping statistics for 74.125.237.84: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 77ms, Maximum = 80ms, Average = 78ms C:\Users\Tech>ping www.trademe.co.nz Pinging www.trademe.co.nz [202.162.73.2] with 32 bytes of data: Reply from 202.162.73.2: bytes=32 time=52ms TTL=251 Reply from 202.162.73.2: bytes=32 time=54ms TTL=251 Reply from 202.162.73.2: bytes=32 time=54ms TTL=251 Reply from 202.162.73.2: bytes=32 time=54ms TTL=251 Ping statistics for 202.162.73.2: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 52ms, Maximum = 54ms, Average = 53ms C:\Users\Tech>ping 58.28.6.2 Pinging 58.28.6.2 with 32 bytes of data: Reply from 58.28.6.2: bytes=32 time=55ms TTL=60 Reply from 58.28.6.2: bytes=32 time=52ms TTL=60 Reply from 58.28.6.2: bytes=32 time=52ms TTL=60 Reply from 58.28.6.2: bytes=32 time=53ms TTL=60 Ping statistics for 58.28.6.2: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 52ms, Maximum = 55ms, Average = 53ms C:\Users\Tech> Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection? Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas. *Travel charges may apply. Additional costs may apply for complex installs. I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange. Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

Niel

2466 posts

Uber Geek

Trusted

Reply # 493756 15-Jul-2011 15:43
AllenG: Where abouts in the country are you Neil? Pakuranga, Auckland. I'm 3.5km from the exchange. All my modem stats are exactly as they've always been. Just checked again, first test I got 25ms which might have had a glitch from other stuff also running, retest is 10ms. This is using the XNet speed test. Note "S" is Siemens (inverse of resistance), "s" is seconds. (Edited a spelling mistake.) You can never have enough Volvos!

AllenG

416 posts

Ultimate Geek

Reply # 493804 15-Jul-2011 18:10
Niel: Note "S" is Siemens (inverse of resistance), "s" is seconds. You are correct. I thought I was pedantic?

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