100% Latency increase since planned ADSL outage last night.

Forums › WorldxChange / XNet / VFX › 100% Latency increase since planned ADSL outage last night.

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2457 posts

Uber Geek

Trusted

Reply # 495459 19-Jul-2011 21:38
46ms is "normal normal", nothing wrong at all. A few years ago I had interleaving briefly turned off and my ping dropped to about 20ms, later had line issues so we enabled interleaving again (which did not fix the issue, was a port fault). Only last week I saw mine go drastically down (to 10ms) and it happened the same time our cabinet got upgraded with a fibre feed. And I think the cabinet got changed to a Whisper, but I don't care enough to look. A few months ago I walked past there and it was very noisy, like a power station almost! You can never have enough Volvos!

AllenG

416 posts

Ultimate Geek

Reply # 495471 19-Jul-2011 22:03
Niel: 46ms is "normal normal", 46ms is what I'm getting during the day. that is fine. It's the bouncing around between 50 & 110ms during the evening as per sample graph that wasn't happening prior to the Xnet outage on 12/7/11. Allen.

pinkbox

1 post

Wannabe Geek

Reply # 495493 19-Jul-2011 22:32
Im also having problems with ping in the evening pretty much doubling what it has usually been. (and ive been on xnet a few years now) The problem has only started in the last week. I rang them up and they told me there is nothing wrong and they cant do anything about it

LiQuidAce

81 posts

Master Geek

Reply # 497390 24-Jul-2011 19:15
Yeah im getting terribly annoyed. Can't game after 3pm until around midnight. Easily 80+ ping to NZ servers where i normally get 25-30 ping. If this isn't sorted soon ill be looking to change i guess.

AllenG

416 posts

Ultimate Geek

Reply # 497445 24-Jul-2011 21:31
Hi. Still the same here. maximum 109ms, 86ms average over last 10 minutes 21:30 saturday 24/7. Cameron from Xnet PMed me on 22nd He said "Still working with the Operations team re latency, they believe some dimensioning may have been done by Telecom Wholesale. I'm however still pushing the issue as it appeared to happen at the exact time our network was changed." He said he will post here when they know something. Any update Cameron?

LiQuidAce

81 posts

Master Geek

Reply # 497446 24-Jul-2011 21:51
Your pings sound about the same as mine. Which addresses are you pinging vs? I might as well do the same tests, im from Napier btw.

AllenG

416 posts

Ultimate Geek

Reply # 497449 24-Jul-2011 21:59
It's a server that I was asked to use for testing to a couple of years ago. Have used the same one since. I think it's one of xnets core servers or gateways? northnet.net.nz Cameron? Maverick? I am however seeing this latency to all hops beyond my router, so It may well be Telecom Wholesale. The first night I had this problem it was only on third hop & beyond, so looked like Xnet. Route. 192.168.1.1 ip-182-154-0-21.wxnz.net ge-0-0-2-232.akl-ip04.wxnz.net (58.28.96.1) northnet.net.nz http://www.geekzone.co.nz/imagessubs/84b6e64e8bdadaf28c41f23b39100439.jpg Allen.

LiQuidAce

81 posts

Master Geek

Reply # 497451 24-Jul-2011 22:06
Heres Mine. C:\Users\Ben>tracert northnet.net.nz Tracing route to northnet.net.nz [58.28.96.5] over a maximum of 30 hops: 1 2 ms 1 ms 3 ms 192.168.1.1 2 85 ms 86 ms 79 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21] 3 60 ms 62 ms 64 ms ge-0-0-2-232.akl-ip04.wxnz.net [58.28.96.1] 4 85 ms 81 ms 78 ms northnet.net.nz [58.28.96.5] Trace complete. C:\Users\Ben> Ill do another in a few hours when pings are back to normal.

AllenG

416 posts

Ultimate Geek

Reply # 497454 24-Jul-2011 22:17
Most evenings it's coming right about now. Weekends tend to be different. I am plotting 5 second pings. In the evenings I am currently seeing 1 or 2 no replies in a 15 minute period (Packet loss) My normal pings are 46-50ms. I have interleaving turned on. Allen.

LiQuidAce

81 posts

Master Geek

Reply # 497455 24-Jul-2011 22:29
I think pings are coming back to normal now. C:\Users\Ben>tracert northnet.net.nz Tracing route to northnet.net.nz [58.28.96.5] over a maximum of 30 hops: 1 4 ms 3 ms 1 ms 192.168.1.1 2 34 ms 28 ms 35 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21] 3 37 ms 36 ms 32 ms ge-0-0-2-232.akl-ip04.wxnz.net [58.28.96.1] 4 41 ms 41 ms 43 ms northnet.net.nz [58.28.96.5] Trace complete. C:\Users\Ben> They look about normal so yay!

LiQuidAce

81 posts

Master Geek

Reply # 497737 25-Jul-2011 20:29
Suprise Suprise................ C:\Users\Ben>tracert northnet.net.nz Tracing route to northnet.net.nz [58.28.96.5] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms 192.168.1.1 2 80 ms 86 ms 84 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21] 3 86 ms 82 ms 80 ms ge-0-0-2-232.akl-ip04.wxnz.net [58.28.96.1] 4 73 ms 71 ms 80 ms northnet.net.nz [58.28.96.5] Trace complete. C:\Users\Ben> --- Come on already. 3+ weeks and yet every time i ring "There is no problem sir, there is nothing we can do". Seriously looking at moving ISP's ASAP!

LiQuidAce

81 posts

Master Geek

Reply # 497748 25-Jul-2011 21:03
30 Minutes Later. Still terrible: -- C:\Users\Ben>tracert northnet.net.nz Tracing route to northnet.net.nz [58.28.96.5] over a maximum of 30 hops: 1 2 ms 1 ms 2 ms 192.168.1.1 2 86 ms 86 ms 84 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21] 3 84 ms 82 ms 79 ms ge-0-0-2-232.akl-ip04.wxnz.net [58.28.96.1] 4 79 ms 83 ms 85 ms northnet.net.nz [58.28.96.5] Trace complete. C:\Users\Ben>

LiQuidAce

81 posts

Master Geek

Reply # 497760 25-Jul-2011 21:34
-- C:\Users\Ben>tracert northnet.net.nz Tracing route to northnet.net.nz [58.28.96.5] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 192.168.1.1 2 85 ms 77 ms 75 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21] 3 77 ms 79 ms 78 ms ge-0-0-2-232.akl-ip04.wxnz.net [58.28.96.1] 4 94 ms 81 ms 74 ms northnet.net.nz [58.28.96.5] Trace complete. C:\Users\Ben>

AllenG

416 posts

Ultimate Geek

Reply # 497784 25-Jul-2011 22:18
LiQuidAce: C:\Users\Ben>tracert northnet.net.nz Tracing route to northnet.net.nz [58.28.96.5] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 192.168.1.1 2 85 ms 77 ms 75 ms akl-ip21-xdsl-gw.wxnz.net [182.154.0.21] 3 77 ms 79 ms 78 ms ge-0-0-2-232.akl-ip04.wxnz.net [58.28.96.1] 4 94 ms 81 ms 74 ms northnet.net.nz [58.28.96.5] Trace complete. C:\Users\Ben> Hi LiQuidAce. Like me, it's all hops beyond your router. This may be Telecom doing Traffic management and not Xnet. There was mention on geekzone (can't find the post now) that Telecom Wholesale had given ISPs notice that they were planning on implementing "Dimensioning" on their ethernet backhaul (UBA). like they do on the old ATM backhaul (UBS). I believe it's been open pipes on the Next Generation Network cabinets and ADSL2+ exchange upgrades up to now. If they have implemented this it may explain why evening latencies have increased? 15 minute average of 45kbps per connected customer + allowance for 3 months growth & latency less than 1000ms is all Wholesale have to provide I believe. Regards Allen

LiQuidAce

81 posts

Master Geek

Reply # 497792 25-Jul-2011 22:42
mmmm I'm still on ADSL1. They've delayed the upgrade of my exchange atleast 50 times over the passed 3 years. I gave up hope a long time ago.

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