Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | ... | 37
100 posts

Master Geek
+1 received by user: 1


  Reply # 600519 26-Mar-2012 22:38 Send private message


Fellas - I'm not trying to be rude here but if you're not satisfied with what's being provided, go to another ISP - it's really that simple.

Unfortunately it's not so simple for all of us. Some of us are catched by Xnet and we can't break these chains.

840 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 600526 27-Mar-2012 00:13 Send private message

Well I don't think you've been rude at all and I already stated I was happy with the product. As for saying the reasons there's no updates on here is that as Maverick stated earlier they don't want to potentially let down their customers as I pointed out like others before me they're sending out billing information stating they're a few weeks away from giving us some new plans / rates etc so as I said before that's two months they've stated that now not us the customers going hey where's the new stuff this is there own communications.

If I wanted to be with another provider I would be joining the many others that already got sick of waiting pre xmas or the ones who were ok with accepting that there was some delays from the Comcoms decision to change costings. It simply does not make for good business sense to ignore your customers and or lie to them I don't think asking for a little communication is too much to ask for.

If you've been following this thread for a while which I know you have you would see I have on numerous times stated I'm happy with what I get but feel that there could be a little more communication for those customers who have not jumped ship or those who as vga has pointed out before don't have other options.

Plus there's been comments from the staff on other threads in more recent times so why not pop in here once and a while and give a brief update as if they can stick a few weeks away on a bill they send to all customers they must have some timeframes or some ideas as to what these changes are.

1939 posts

Uber Geek
+1 received by user: 211

Trusted
Subscriber

  Reply # 600744 27-Mar-2012 15:01 Send private message

It's probably more fun to see who turns blue and passes out first Tongue Out




Vodafone VDSL:

BDFL
49915 posts

Uber Geek
+1 received by user: 4621

Administrator
Trusted
Geekzone
Subscriber

  Reply # 600845 27-Mar-2012 17:27 Send private message

vgamail:

Fellas - I'm not trying to be rude here but if you're not satisfied with what's being provided, go to another ISP - it's really that simple.

Unfortunately it's not so simple for all of us. Some of us are catched by Xnet and we can't break these chains.


Why not? Is anything preventing you from moving to another ISP? Pages ago it was clearly explained the account was provisioned for voice only, not data. Aren't there any other ISPs that will do what you want?

 




3015 posts

Uber Geek
+1 received by user: 196

Trusted
Subscriber

  Reply # 600852 27-Mar-2012 17:45 Send private message

freitasm:
vgamail:

Fellas - I'm not trying to be rude here but if you're not satisfied with what's being provided, go to another ISP - it's really that simple.

Unfortunately it's not so simple for all of us. Some of us are catched by Xnet and we can't break these chains.


Why not? Is anything preventing you from moving to another ISP? Pages ago it was clearly explained the account was provisioned for voice only, not data. Aren't there any other ISPs that will do what you want?

 


I think this guy is on one of the Telecom pre UFB GPON areas? 





Ham

412 posts

Ultimate Geek
+1 received by user: 5


  Reply # 600856 27-Mar-2012 17:46 Send private message

freitasm:
Why not? Is anything preventing you from moving to another ISP? Pages ago it was clearly explained the account was provisioned for voice only, not data. Aren't there any other ISPs that will do what you want?

 


Some subdivisions are fibre only (No copper in the whole subdivision). WXC are the only ISP/Telco that provides a service to these subdivisions. Our one has no Telecom/VF 3G coverage either, so we are trapped paying whatever they charge us.

BDFL
49915 posts

Uber Geek
+1 received by user: 4621

Administrator
Trusted
Geekzone
Subscriber

  Reply # 600863 27-Mar-2012 17:57 Send private message

Sure, but this is not WxC's fault. If other ISPs are not offering services in those subdivisions is not because WxC is blocking them.





2698 posts

Uber Geek
+1 received by user: 399


  Reply # 600874 27-Mar-2012 18:17 Send private message

freitasm:
vgamail:

Fellas - I'm not trying to be rude here but if you're not satisfied with what's being provided, go to another ISP - it's really that simple.

Unfortunately it's not so simple for all of us. Some of us are catched by Xnet and we can't break these chains.


Why not? Is anything preventing you from moving to another ISP? Pages ago it was clearly explained the account was provisioned for voice only, not data. Aren't there any other ISPs that will do what you want?

 


If I recall correctly, a number of other alternatives were also provided that didn't rely on the fibre connection.

7746 posts

Uber Geek
+1 received by user: 312

Trusted
Subscriber

  Reply # 600902 27-Mar-2012 18:45 Send private message

vgamail:

Fellas - I'm not trying to be rude here but if you're not satisfied with what's being provided, go to another ISP - it's really that simple.

Unfortunately it's not so simple for all of us. Some of us are catched by Xnet and we can't break these chains.


Have you contacted your local MP, ComCom, InternetNZ or TUANZ yet? That's what I would be doing if I lived in one of these pre UFB fibre trials.

One of those groups must surely must know OR can chase up/find out what is supposed happening with pre UFB fibre estates.

 

121 posts

Master Geek


  Reply # 604405 3-Apr-2012 11:20 Send private message

Well, I got tired of waiting for the new plans so I rang and cancelled the naked broadband.  I have gone to naked unlimited broadband with Maxnet for $125 a month and to date I am impressed.

I was streaming too much content during peak time and even with my grandfathered 75GB free torrent plan I was still paying a high monthly cost. I had been with xnet for about 4 years.

I have kept VOIP with Xnet and they told me when I cancelled the new plans were still a month away.  If I don't like Maxnet I can cancel within 3 months for no penalty so I will still check out the new xnet plans - Hope they have an unlimited option! 



247 posts

Master Geek
+1 received by user: 13


  Reply # 604408 3-Apr-2012 11:22 Send private message

churn baby churn

840 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 604412 3-Apr-2012 11:27 Send private message

Well it would be good to hear some news about what's upcoming as if they're not going to offer a lot I may jump on with someone else too as with Burtz i'm still paying $120-$150 per month even with 75gig free and tbh that's more than I can really afford especially since I joined up with Quickflix and Netflix recently.

3bit.com
5886 posts

Uber Geek
+1 received by user: 193

Moderator
Trusted
Subscriber

Reply # 604442 3-Apr-2012 12:05 Send private message

E3xtc: churn baby churn


Disco inferno? 






247 posts

Master Geek
+1 received by user: 13


  Reply # 604466 3-Apr-2012 12:35 Send private message

nate:
E3xtc: churn baby churn


Disco inferno? 


got it in one!
Cool 

33 posts

Geek


  Reply # 608609 13-Apr-2012 08:42 Send private message

For those that haven't seen, telecom are adding more data to all of their plans.

http://www.telecom.co.nz/whatsnew/moredata

Supposedly Orcon also release new plans next week. 

We've just bought a house so the tricky bit is deciding who to go with now - Telecom, Orcon, Telstraclear or slingshot. Xnet has failed me, so it shouldn't be too hard ringing to cancel tonight. 




 

1 | ... | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | ... | 37
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

22nd Only: PB Tech BROTHER HL1110 Mono laser Printer $15 shipped(after $30 cashback)
Created by loceff13, last reply by old3eyes on 22-Oct-2014 18:40 (18 replies)
Pages... 2


Who Audits IRD?
Created by gundar, last reply by charsleysa on 22-Oct-2014 15:52 (18 replies)
Pages... 2


Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


HERE Maps beta available to all Android 4.4 devices and up
Created by freitasm, last reply by hamish225 on 22-Oct-2014 17:54 (14 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by SellShed on 22-Oct-2014 11:54 (42 replies)
Pages... 2 3


Abnormal upstream data usage - Vodafone Cable Wellington
Created by otherside, last reply by otherside on 22-Oct-2014 17:11 (12 replies)

Snap have failed our company!
Created by dafman, last reply by toejam316 on 22-Oct-2014 13:03 (25 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.