How do we upgrade our account to the new plans? Do we have to go through the checkout process as I cannot see any options in xport.
Only way to change plans at this point is to call us on 0800 123 123 and talk to Customer Care or Sales department if you're changing to a Contract/term plan.
Will any plans be auto migrated? E.G. will the current Fusion urban or rural be migrated to Fusion $70 plan? Or do we need to request this change?
Thinking it's last day of bill cycle today.
The plans will not be auto migrated, as some of them have contract periods. Best to give Customer Care/Sales team a call to discuss.