Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



3 posts

Wannabe Geek


Topic # 87594 2-Aug-2011 13:03 Send private message

I've recently got a voip connection with WorldxChange
When I first signed up with them I was given a temporary number. Once I'd configure everything properly it all worked fine. I could ring out and receive calls. Brilliant

Now that I've had my ex telecom number ported I can ring out and the reception is great.
But I cannot receive calls. The caller is prompted (after some rings) to leave a message.
I receive an email notification of this call. But the ATA doesn't register a 'last caller number' in the configuration info.
So I guess the problem must be the ATA not Xnet. Ive rung them about 4 times and they're very nice but cant throw any light on the problem.
I have included the xNet config URL in the configuration, taken it out, and the result is the same.
Prefect for outgoing calls. Useless for incoming calls.
btw. If I pick the handset up when a call is being made I just get an ordinary off hook tone

I'd be every so pleased if you could suggest what is happening or give me any tips or clues  on how I could make the damn thing work.

Thanking you kindly 

Create new topic
3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 500771 2-Aug-2011 13:25 Send private message

You are setup as a Open VFX device, The calls are actually getting to you and your device responds as you will see here, this is your device responding so should really be ringing the phone, so really has to be a config issue or a faulty device , odds on though it's probably config but pretty unusual symptons since your returning a 180 and can not pick the call up.

Timestamp : 11:26:26.956 2011-08-02
Direction : RX
Remote IP/Port: 58.xxx.xxx.x54/5060
Local IP/Port : 58.xxx.xxx.150(vx2)/5060
Transport : UDP
----------------------------------------
SIP/2.0 180 Ringing
From: ;tag=3201400a-13c4-4e373622-3a564b39-38042f30
Call-ID: BW1xxxxxxxxx134613873
CSeq: 1 INVITE
Via: SIP/2.0/UDP 58.xx.xxx.150:5060;branch=z9hG4bK-20c706-4e373622-3a564b3a-4f48e7a9
To: "Bxxxxxd Fxxd" ;tag=358702so
Contact:
Content-Length: 0
Allow: ACK,BYE,CANCEL,INVITE,INFO,NOTIFY,OPTIONS,PRACK,REFER,UPDATE


I do see you have STUN set but you dont have a valid stun server as I see this in your registrations

Warning: 399 spa "STUN Server Not Reachable", probably not related but best to fix that


I could suggest changing this to our config and let us provison the device as you have a certified device




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



3 posts

Wannabe Geek


  Reply # 500928 2-Aug-2011 17:31 Send private message

All fixed. I had to disable the SIP ALG on the firewall

3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 500941 2-Aug-2011 17:52 Send private message

Good to hear




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 501119 3-Aug-2011 05:57 Send private message

What was the router/firewall you were using btw, want to add that to my list of crappy routers with crappy SIP ALG's.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

2314 posts

Uber Geek
+1 received by user: 240


  Reply # 501129 3-Aug-2011 08:24 Send private message

There seems to be a thread here almost once a week along the lines of

"I have OpenVFX, and I can call out, but no calls come in"

I think without exception, it is an issue with SIP getting through NAT on whatever router is being used. Perhaps this (or a similar thread) should be made a sticky?



3 posts

Wannabe Geek


  Reply # 501535 3-Aug-2011 17:55 Send private message

It's a Billion BiPAC 7401VGP

3551 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 501542 3-Aug-2011 18:13 Send private message

Thanks for that




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by Kyanar on 18-Apr-2014 20:55 (98 replies)
Pages... 5 6 7


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Sideface on 17-Apr-2014 17:28 (735 replies)
Pages... 47 48 49


galaxy s4 now on 4.4.2
Created by nzrock, last reply by Cameron1991 on 19-Apr-2014 01:35 (51 replies)
Pages... 2 3 4


why does the tax payer have to pay for the prince and princess' 6 star holiday?
Created by joker97, last reply by Geektastic on 17-Apr-2014 15:49 (67 replies)
Pages... 3 4 5


Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2


Help ! Home business connection and VDSL dead. yikes.
Created by Scotsman, last reply by Scotsman on 17-Apr-2014 21:10 (26 replies)
Pages... 2


Free connection to Ultra Fibre not true
Created by kapitikarl, last reply by cbrpilot on 15-Apr-2014 13:24 (27 replies)
Pages... 2


TVNZ on Demand Jailbreak Detection
Created by TranceManNZ, last reply by hio77 on 18-Apr-2014 20:25 (12 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.