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Forums › WorldxChange / XNet / VFX › VFX Fax to email - corrupt attachments


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Topic # 91796 20-Oct-2011 14:46 Send private message

Anyone else who uses VFX fax to email service get corrupt attachments? Have a customer who is having a few issues with this service.

[narvi.wxnz.net #323539]




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  Reply # 535634 20-Oct-2011 15:07 Send private message

Interesting, I use this all the time and never had a corrupt fax attachment, if he forwards the email to you do you see it as well ?




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  Reply # 535641 20-Oct-2011 15:29 Send private message

Operations are little bewildered by this one (by all accounts everything looks as it should),  they are investigating the mailbox at the moment.   I'll come back to you when I have more information. 

Thanks
Cameron  







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  Reply # 535648 20-Oct-2011 15:41 Send private message

Looks like Cam is on to it, will see what the outcome is when I get back to NZ




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  Reply # 535650 20-Oct-2011 15:46 Send private message

maverick: Looks like Cam is on to it, will see what the outcome is when I get back to NZ


I've got the whip out!  Hope you're having a good time over there Phil! 







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  Reply # 535771 20-Oct-2011 19:07 Send private message

coffeebaron: Anyone else who uses VFX fax to email service get corrupt attachments? Have a customer who is having a few issues with this service.

[narvi.wxnz.net #323539]


I get this when I forward the attachment from the mailbox by logging in to the voice portal and selecting forward. Brought up the issue multiple times over the past year and had no response




Hmmmm

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  Reply # 537133 25-Oct-2011 08:34 Send private message

I've asked for an update from Operations on this issue, will post when I have further information. 









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  Reply # 558259 15-Dec-2011 12:34 Send private message

Any progress on this one? Cheers




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

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