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7025 posts

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Topic # 92091 26-Oct-2011 16:06 Send private message

Anyone noticed today that xnets usage meter isn't working properly, and is over charging. Currently it is also charging for local data, as well as standard data, when it should only be charging for stabdrd data. I have checked both the usage meter tool that you install on your PC, as well as their online billing system, and they both have the same problem.

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WorldxChange

  Reply # 537802 26-Oct-2011 16:07 Send private message

Let us take a look




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

80 posts

Master Geek


  Reply # 537804 26-Oct-2011 16:11 Send private message

Please chuck me your username and I'll take a look :).  Will also need a little more detail - what is wrong about the usage you're seeing?

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Master Geek


  Reply # 537822 26-Oct-2011 16:33 Send private message

Ah - don't worry, I've tracked down what's causing it (in the desktop client at least).  The developer of the monitor has been notified and will look at it tomorrow morning :).  It's a minor bug relating to a change in the XML feed that both the desktop client and Viewbill use.



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  Reply # 537837 26-Oct-2011 16:59 Send private message

frio: Ah - don't worry, I've tracked down what's causing it (in the desktop client at least). ?The developer of the monitor has been notified and will look at it tomorrow morning :). ?It's a minor bug relating to a change in the XML feed that both the desktop client and Viewbill use.


Thanks, that is the one.

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Geek


  Reply # 538193 27-Oct-2011 15:31 Send private message

This is fixed now, so should be showing the correct price again.

We changed the xml feed as we're working on some new and exciting things to do with the usage meter. I'll try not to break it again :-)

 

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