I have been with xnet/vfx since 07 and very early on I got xnet to unlock the second line through the provisioning rule so I could play around with 2Talk. About 12 months ago I had to get a new router (wag310) and line 2 was still unlocked then. However a couple of weeks ago I wanted to change some of the settings and found line 2 had been locked down. I have rung the help desk several times and have got the run around. Their basic answer seems to be that the second line cannot and never has been unlocked. However I know the second part not to be true as it was unlocked until recently. Their only other suggestion is that I reset the modem to factory defaults, set up line 2, then provision Vfx. Not very practical considering the amount of work that will take (mac address filtering etc etc) and I will want to trial the line 2 settings to see how they work.
Can anybody help??