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Forums › WorldxChange / XNet / VFX › What is happening with World Exchange
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1782 posts

Uber Geek
  Reply # 552670 2-Dec-2011 15:08 Send private message

Still having random issues with our VFX lines.
Wife just tried to call and it got forwarded to my cell.
I immediately picked up one of the VFX lines and called her back it worked.






Computer Repairs Whangarei
Remote Support

3442 posts

Uber Geek

Trusted
WorldxChange
  Reply # 552677 2-Dec-2011 15:17 Send private message

Hi CyaBro, yes we are seeing an occurrence of an issue we saw yesterday , Our Vendors are working on it at present but if you restart your device it will probably fix the issue as we have made a slight adjust to the affected devices





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

1782 posts

Uber Geek
  Reply # 552714 2-Dec-2011 16:30 Send private message

Nope still issues after a couple of reboots.
Calls come in and the phones start ringing then the call drops.

Edit: Same as Gremlin :)






Computer Repairs Whangarei
Remote Support

67 posts

Master Geek
  Reply # 552715 2-Dec-2011 16:31 Send private message

Still having issues here with our lines, phone rings twice and then simply disconnects :(

3442 posts

Uber Geek

Trusted
WorldxChange
  Reply # 552726 2-Dec-2011 17:00 Send private message

CYaBro: Nope still issues after a couple of reboots.
Calls come in and the phones start ringing then the call drops.

Edit: Same as Gremlin :)


Hi Chris,

If you restart now and see what happens please, the change that should have happen doesn't appear to have taken.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

3442 posts

Uber Geek

Trusted
WorldxChange
  Reply # 552728 2-Dec-2011 17:02 Send private message

Gremlin: Still having issues here with our lines, phone rings twice and then simply disconnects :(


Send me your details please and I will take a look... cants see who you are from your profile :)




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

1782 posts

Uber Geek
  Reply # 552732 2-Dec-2011 17:08 Send private message

Incoming calls not working at all now, can still makes calls OK.
Incoming calls are going to the 'lines are busy' message.






Computer Repairs Whangarei
Remote Support

67 posts

Master Geek
  Reply # 552734 2-Dec-2011 17:10 Send private message

maverick:
Gremlin: Still having issues here with our lines, phone rings twice and then simply disconnects :(


Send me your details please and I will take a look... cants see who you are from your profile :)


Message sent. Thanks for looking into it, much appreciated (I've also quite enjoyed the quiet day without phone calls other than the handfull of dropped ones!). 

3442 posts

Uber Geek

Trusted
WorldxChange
  Reply # 552736 2-Dec-2011 17:14 Send private message

Okay saw that , there was one thing missed out , fixed now as we just had a quick chat ... :)




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

3442 posts

Uber Geek

Trusted
WorldxChange
  Reply # 552739 2-Dec-2011 17:22 Send private message

Thanks for that Gremlin, can you give your box a kick again please...




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

2589 posts

Uber Geek

Trusted
Subscriber
  Reply # 552740 2-Dec-2011 17:26 Send private message

My open VFX has been playing up too - but it's the weekend now! Will see what happens Monday :)




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

3442 posts

Uber Geek

Trusted
WorldxChange
  Reply # 552741 2-Dec-2011 17:28 Send private message

Let me know what connections Fraser and I will sort... Nice speaking with you Gremlin all sorted now and apologies again for the issue... 8 hours to sort a VPN issue for you and I thought my problem was bad :)




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

67 posts

Master Geek
  Reply # 552743 2-Dec-2011 17:32 Send private message

Thanks for your help maverick, much appreciated, looking all good here now.

2589 posts

Uber Geek

Trusted
Subscriber
  Reply # 552750 2-Dec-2011 17:44 Send private message

Thanks for the advise maverick, seems to have worked.
To anyone else using open VFX and has set to TCP, change to UDP until issue resolved.




Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com

340 posts

Ultimate Geek
  Reply # 553398 4-Dec-2011 10:19 Send private message

It's great to be with a company who admits a problem and says "sorry about that". I've been with plenty of low life isp's who lie their butts off and there is nothing more infuriating.





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