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Forums › WorldxChange / XNet / VFX › Change of address query

AKT



128 posts

Master Geek
Topic # 94013 4-Dec-2011 12:31 Send private message

Hi,

We are just about to move house and I have tried to update my address at 'viewbill.xport.co.nz' and whilst it saves the changes in the "emergency services" update now section, my dashboard still has our old address.  Can I change this online (if so, how) or do I need to call VFX?

Cheers

Andy 

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3452 posts

Uber Geek

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WorldxChange
  Reply # 553827 5-Dec-2011 06:21 Send private message

Not sure which part you are referring to, best bet just ring into to support and they can help you out




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

WxC          XNet      

AKT



128 posts

Master Geek
  Reply # 553835 5-Dec-2011 07:34 Send private message

Will give them a call later today. If you login to the viewbill screen you will see what I am talking about.

A

116 posts

Master Geek
  Reply # 554053 5-Dec-2011 14:21 Send private message

The address under viewbill is just for emergency purposes, if you're wanting to change your service to another address, please ring Customer Care on 0800 123 123 , option 1 and they will get it done.

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