Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



474 posts

Ultimate Geek
+1 received by user: 2


Topic # 99946 30-Mar-2012 13:10 Send private message

I've got a few  Voip lines and annoyingly I get calls when I can't hear the caller but they can hear me.  It's been so bad that wife demanded I drop the VOIP which I've done for one number but I still have 3 others.

What's the cause of this?  It's happened both on my ATA but also I think on my CISCO ip phone though I don't use that one enough to be sure.

Create new topic
3558 posts

Uber Geek
+1 received by user: 60

Trusted
WorldxChange

  Reply # 602472 30-Mar-2012 13:19 Send private message

Need a bit more info, owa (one way audio) can be caused by a few things , generally local network issues or codec mismatch.

Have you logged a fault for this with the helpdesk if it's being going on for a while?,

If you drop me an example of the issue , I will take a look, but if you get an issue fire it off to the help desk and they can look at it straight away. I have a number of Graham Chiu's in the system so cant take a look until you give me some more info.

Could you also explain your network set-up since you say you have an ATA and a IP Phone and I am assuming a Router and switch as well maybe ?




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



474 posts

Ultimate Geek
+1 received by user: 2


  Reply # 602620 30-Mar-2012 16:47 Send private message

I have 4 locations where I have VOIP.

One is in Napier where I have fusion, and a Cisco phone.  I haven't used it now for some months but occasionally I would lose internet and voip.  I think that might have been an ADSL modem/router issue, and I've replaced the modem/router but haven't used the VOIP since ( not there very often ).

I have another location in Napier where fusion is being setup this week.  Can't comment on this one yet :)  The Chorus guy was only there yesterday setting up the line.

I have a TC line in Wgton where I don't seem to have issues with the ATA and VOIP.  But I rarely receive calls on it, and mainly use it for faxing.

My home TC line I'm using a PAP2T with one line, and a WRTP54G with 2 lines.  On both of these I regularly have issues with callers calling and my not being able to hear them.  They are connected to a WRT54G wired which is connected to the TC cable modem.

No, I've never lodged a support ticket.




474 posts

Ultimate Geek
+1 received by user: 2


  Reply # 603588 2-Apr-2012 09:13 Send private message

I wonder if my issues are because I'm running behind an older linksys router.  I think I'll try and switch things around so that my WRTP54G is the device connected to the TC modem, and remove the older WRT54G which is now surplus to my requirements.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Judith Collins: I am resigning
Created by Presso, last reply by driller2000 on 30-Aug-2014 22:10 (40 replies)
Pages... 2 3


Orcon Global Mode launched
Created by freitasm, last reply by tkr001 on 30-Aug-2014 19:01 (118 replies)
Pages... 6 7 8


Suddenly limited to 1mbps download speed on spark VDSL
Created by Jase2985, last reply by hio77 on 30-Aug-2014 17:39 (45 replies)
Pages... 2 3


Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by kenkeniff on 27-Aug-2014 10:32 (182 replies)
Pages... 11 12 13


2Degrees Fraud Prevention "Text TALK to 233 now to keep talking"
Created by ArcticSilver, last reply by sonyxperiageek on 30-Aug-2014 22:03 (19 replies)
Pages... 2


Lightbox quality comments
Created by ronw, last reply by Bobdn on 30-Aug-2014 21:58 (59 replies)
Pages... 2 3 4


Sluggish Macbook
Created by SATTV, last reply by gehenna on 30-Aug-2014 22:18 (18 replies)
Pages... 2


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.